Berman INFINITI Chicago

Great service The customer service timeliness and professionalism at the dealership was great. I look forward to going back to the dealership to buying a second ca The customer service timeliness and professionalism at the dealership was great. I look forward to going back to the dealership to buying a second car, and I would recommend them to friends More

Pleasant experience at Berman We were very happy with our visit to Berman Infiniti. Our salesman was extremebly friendly and easy to talk to. He answered all of our questions abo We were very happy with our visit to Berman Infiniti. Our salesman was extremebly friendly and easy to talk to. He answered all of our questions about the car we were buying. More

Maintenance Nick was very professional and thorough in addressing all of my maintenance issues. I always have a very good experience here. Nick was attentive and Nick was very professional and thorough in addressing all of my maintenance issues. I always have a very good experience here. Nick was attentive and conscientious. More

The service I received was outstanding The reason I gave such an outstanding rating is because the team at the dealer listened very closely to what I was saying that was wrong with my car The reason I gave such an outstanding rating is because the team at the dealer listened very closely to what I was saying that was wrong with my car with all understanding, and from there they started on my car right away to locate the problem. More

Was good Timely appointment response to issues with the car dissepointed the car was not cleaned very well like barely washed and the prices were $$$$ and Timely appointment response to issues with the car dissepointed the car was not cleaned very well like barely washed and the prices were $$$$ and it would of been nice to get some perk like next time a deal towards a wash or a new mug or cup people like little perks ;) More

Pleasantly Thorough Ken gave us information about the car along with demonstrating how options in real life can be applied. At the same time, making us laugh and feel ext Ken gave us information about the car along with demonstrating how options in real life can be applied. At the same time, making us laugh and feel extremely comfortable. When a customer has a bouncing sleepy two year old and someone can stay focused until the end, that person is absolutely wonderful at what they do. I confidently say that that person is Ken Zeller. More

Excellent customer service Everyone was so friendly and helpful....my experience was awesome!!! My car had the engine light lid up and they took care of it while I was there. Everyone was so friendly and helpful....my experience was awesome!!! My car had the engine light lid up and they took care of it while I was there. More

Excellent customer service My service associate is Jermaine Waterman and he is excellent with his customer service and gives honest feedback on recommended work needed for your My service associate is Jermaine Waterman and he is excellent with his customer service and gives honest feedback on recommended work needed for your vehicle. More

Efficient professional Been going there for several years now, and 99% of the time the staff are friendly and professional. I love going therethe atmosphere is very comforma Been going there for several years now, and 99% of the time the staff are friendly and professional. I love going therethe atmosphere is very comformatable. More

Excellent and very professional The staff was very considerate, professional every one of them took the time to say hi which makes a difference! kept you informed on any issues and The staff was very considerate, professional every one of them took the time to say hi which makes a difference! kept you informed on any issues and the waiting area was very clean. More