Berman INFINITI Chicago

Service center review Good service center. Clean waiting room as well as the service center. Wasn’t very long for the routine maintenance. Complimentary snacks and a Good e Good service center. Clean waiting room as well as the service center. Wasn’t very long for the routine maintenance. Complimentary snacks and a Good experience overall More

Absolutely exceptional service The service team is phenomenal and will take care of all your needs . I would definitely recommend Ramon Gonzalez as he is very knowledgeable of the I The service team is phenomenal and will take care of all your needs . I would definitely recommend Ramon Gonzalez as he is very knowledgeable of the Infiniti product as well as great customer service and truly shows what a quality dealership should be like every single visit . Consistency is key and the Berman auto group is the definition of that . More

The service provided by Ken was exceptional. The entire service from start to finish provided by Ken wad amazing. We spent more than 6 hours with Ken and we went out with a great car. Ken is a pr The entire service from start to finish provided by Ken wad amazing. We spent more than 6 hours with Ken and we went out with a great car. Ken is a professional. He answered all our questions and he was very patient with us. When receiving the new car, although the long day, he guided me with all the features included in the car and also offered to schedule a separate visit (at our home) for my wife to learn about the new car. I was impressed about his service. I absolutely recommend connecting with Ken when considering purchasing Infinity car. More

Great service and helpful They don’t sell you anything, they hear you out and work to get you the best deal. Very professional and got me the deal I wanted. They don’t sell you anything, they hear you out and work to get you the best deal. Very professional and got me the deal I wanted. More

Above and beyond. I needed my breaks and rotors done as soon as possible. Ramon got me in same day a Saturday of all Days and gave me a loaner no charge as not to have I needed my breaks and rotors done as soon as possible. Ramon got me in same day a Saturday of all Days and gave me a loaner no charge as not to have to wait. I’ve been going here for years now and I wouldn’t go anywhere else. Great price too. Don’t believe that all dealerships are expensive. Berman had very fair pricing. More

Service Department At first I had my doubts about the service center, when I first start coming there I wasn’t getting the answer I need about my car, but when I start w At first I had my doubts about the service center, when I first start coming there I wasn’t getting the answer I need about my car, but when I start working with nick and Hilary I had faith in the service department again. They were able to help me fix the issues with my car and I really appreciate it. More

Excellent service and customer satisfaction Excellent service as usual. This service was exceptional just as the last. Service quality is great, prices are competetive, and customer service is t Excellent service as usual. This service was exceptional just as the last. Service quality is great, prices are competetive, and customer service is top notch. More

Exceptional customer service and overall professionalism Would certainly recommend this dealer to anyone I know. Overall experience was above and beyond what I expected. Thanks staff at Bermans Infiniti . Go Would certainly recommend this dealer to anyone I know. Overall experience was above and beyond what I expected. Thanks staff at Bermans Infiniti . Good luck. More

Kelly always makes my visit informative and enjoyable I love that I was able to schedule a same day appointment for an oil change! I was able to drive right in for service and the amenities such as the fr I love that I was able to schedule a same day appointment for an oil change! I was able to drive right in for service and the amenities such as the free car wash and Coca-Cola in the lobby makes my visit enjoyable!! More

New Q50 Great experience and we love the car. This is our second lease from this dealer and we are happy to be return customers. Thanks very much! Great experience and we love the car. This is our second lease from this dealer and we are happy to be return customers. Thanks very much! More