Berman INFINITI Chicago

Awesome! Kelly was my service guy and he was professional, knowledgeable, and extremely accommodating keeping me in the loop about everything my vehicle requir Kelly was my service guy and he was professional, knowledgeable, and extremely accommodating keeping me in the loop about everything my vehicle required. He even offered me some of his lunch when I mentioned I hadn’t eaten. Great guy! More

Not the best My Lexus, Jaguar, and BMW experiences are all superior. First, I always select an advisor and never get the one I chose! I indicate in detail when I m My Lexus, Jaguar, and BMW experiences are all superior. First, I always select an advisor and never get the one I chose! I indicate in detail when I make the appointment and no one ever reads it requiring me to reiterate everything, and they always discover a $500 mystery problem - every time! In addition, this time I was harassed to explain why I "missed" my appointment!!! Excuse me? Further, someone did something and now my windows open up about one inch when I park and lock the vehicle! I think this may be related to the new battery installation, but I have not had a chance to call. There is always an issue and I think it's the dealership. More

I had an awesome experience thanks Ken! Ken was the best! I was confident with my purchase and he still followed up with me after to see how the drive is. I told everyone about my experience Ken was the best! I was confident with my purchase and he still followed up with me after to see how the drive is. I told everyone about my experience! Thanks again! More

High priced Work scheduled for two days took six days. My car was dirty on the inside, dust and dirt. Right rear tire was supposed to be replaced but my right r Work scheduled for two days took six days. My car was dirty on the inside, dust and dirt. Right rear tire was supposed to be replaced but my right rear tire looks old. Not sure if the new tire was moved to the front. More

New Infiniti Purchase We recently purchased a new QX50 and our sales rep was Addy. He was very professional, and answered all our questions. We also received a follow up We recently purchased a new QX50 and our sales rep was Addy. He was very professional, and answered all our questions. We also received a follow up call from Addy just to check in on us and to see if we had any additional or follow up questions since we had a the car for a few days. The only suggestion I would make to management would be to become a Costco designated dealership, so members can take advantage of the special rates and 15% discount on service, maintenance, accessories etc.... More

Great Service Great service. Provided Uber to and from work while my car was serviced. Very convenient to receive service. I would recommend this service dealer. Great service. Provided Uber to and from work while my car was serviced. Very convenient to receive service. I would recommend this service dealer. Thank you More

Fantastic! Gabe listened to my concerns and questions and helped me with my very first car purchase! He was wonderful and so was everyone at Xfinity! Gabe listened to my concerns and questions and helped me with my very first car purchase! He was wonderful and so was everyone at Xfinity! More

Amazing Dealership...Awesome Deal! The salesperson and finance manager were great to work with. They really helped work out the deal and I was able to get the car I wanted. I would defi The salesperson and finance manager were great to work with. They really helped work out the deal and I was able to get the car I wanted. I would definitely recommend the Berman dealership to others. Thanks so much. I love my new car! More

A successful satisfying purchase with Jimmy Wonderful experience, I do it all over again. Thank you very much Jimi and staff... No traffic on the way back home to Kenosha so it was a wo Wonderful experience, I do it all over again. Thank you very much Jimi and staff... No traffic on the way back home to Kenosha so it was a wonderful Driving Experience. More

Patient service These folks make the stressful process of buying a car painless, even if it’s a used car. You feel as important as though you’re buying a new car! Our These folks make the stressful process of buying a car painless, even if it’s a used car. You feel as important as though you’re buying a new car! Our sales person explained all the features of the car we were purchasing. If I ever decide to buy another car, they will have a repeat customer! More