Berman INFINITI Chicago

Purchased an Infiniti QX60 Berman Infiniti of Chicago has excellent deals, salesman, and service. Addy did an exceptional job in helping us find the perfect car. He never pushed Berman Infiniti of Chicago has excellent deals, salesman, and service. Addy did an exceptional job in helping us find the perfect car. He never pushed us towards a car just to make a sale, rather he was extremely patient and assisted us in the most sensible way possible. I was very jovial with my experience of this dealership. Would definitely recommend to someone looking to buy a new or used car. More

Super Comfortable Process Everyone made the process so easy and painless. I thought Chloe had a great test drive route and I felt super comfortable purchasing my used vehicle. Everyone made the process so easy and painless. I thought Chloe had a great test drive route and I felt super comfortable purchasing my used vehicle. Will definitely recommend this group going forward. Thanks for everything!! More

Best service experience I ever had You are so lucky to have Hillary in your service department. She diagnosed my issue immediately and scheduled me for an appointment, with a loaner. You are so lucky to have Hillary in your service department. She diagnosed my issue immediately and scheduled me for an appointment, with a loaner. She is amazing at her job and does it all with a smile. A true pleasure to work with. Ramon, also could not have been nicer. Such a great department. More

Exceptional Service This is the first car I have ever leased. I always "bought" my cars in the past. Ken made this new experience easy to understand. His patience and co This is the first car I have ever leased. I always "bought" my cars in the past. Ken made this new experience easy to understand. His patience and courtesy were beyond exceptional. I am a "senior" to be generous......I do not have all the tecnical skills that the younger generation possess So , patience and the ability not to make me feel inadequate was extremely appreciated. Berman Infinity is very fortunate to have Ken as an employee. I feel that I have been made a new friend. More

Just an oil change and checkup Great experience at the dealer but the traffic in the immediate location is getting very troublesome. Given where I live it may be easier to drive fur Great experience at the dealer but the traffic in the immediate location is getting very troublesome. Given where I live it may be easier to drive further north to Fields in order to avoid the traffic hassle. More

Friendly, no pressure, fast Everything was easy, painless, and quick. Pricing was fair and in line with edmunds pricing guidance. Salesperson was friendly and helpful, and did Everything was easy, painless, and quick. Pricing was fair and in line with edmunds pricing guidance. Salesperson was friendly and helpful, and did not pressure the sale or the add-ons. Finance process was fast. Communication was good from first contact through follow-up satisfaction call. The whole experience (test drive, Q&A, finance, etc.) was a few hours. The only criticism I have is that the detailing was incomplete, and I had some work to do the next day cleaning and removing items the previous owner left behind. More

The only place I trust with my car! Nice and clean waiting area with snacks & drinks/coffee , I always kill 2 birds with 1 stone since they offer free shuttles..While my car is getting Nice and clean waiting area with snacks & drinks/coffee , I always kill 2 birds with 1 stone since they offer free shuttles..While my car is getting serviced I always run another errand with the complimentary shuttle.. More

Excellent service I brought my car in to get an oil change and as usual my car was done in a small amount of time. Each time I go to Bernan’s The service is excellent K I brought my car in to get an oil change and as usual my car was done in a small amount of time. Each time I go to Bernan’s The service is excellent Kelly treat us like royalty. I bought my car from another dealer and I don’t want to go back there because Berman’s service gets better each time I take my car there. More

Purchasing a new car My salesman, Addy, was very kind, informative and patient. He made sure that I was comfortable and knowledgeable about my new vehicle before I left th My salesman, Addy, was very kind, informative and patient. He made sure that I was comfortable and knowledgeable about my new vehicle before I left the dealership. I have already recommended the dealership to my friends and family. More

Smooth deal My wife and I walked in the dealership We were greeted and quickly directed to a salesman (Jimmy Kottler) he was honest and knowledgeable of the vehic My wife and I walked in the dealership We were greeted and quickly directed to a salesman (Jimmy Kottler) he was honest and knowledgeable of the vehicles he maid our purchase very pleasant and professional everything was quick joe at financing helped us and was very resourceful we walked out with the vehicle we wanted! Thank you and I would highly recommend More