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Berman INFINITI Chicago

Chicago, IL

4.3
1,676 Reviews

3456 N. Kedzie Ave

Chicago, IL

60618

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Showing 1,676 reviews

August 01, 2018

Really like them We’ve bought three cars from Berman’s. It’s a credit to them and the cars they sell. We’ve gotten good service and a quality product from Infiniti. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cardoza
Aug 02, 2018 -

Berman INFINITI Chicago responded

Jim, thank you kindly for your feedback and review. Welcome to the Berman family!

August 01, 2018

The best customer service jermaine hands down is the epitome of what customer service should be everyday at any please that provides a service. When i get my INFINITI serviced. More

by Shondaland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman
Aug 02, 2018 -

Berman INFINITI Chicago responded

Shondaland, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

July 31, 2018

Ken is the best! Ken made my trade in a quick, easy and painless experience. He went above and beyond. I have never experienced such quality service when purchasing a More

by evanrich91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Zeller
Aug 01, 2018 -

Berman INFINITI Chicago responded

evanrich91, thank you kindly for your feedback and review. Welcome to the Berman family!

July 31, 2018

Good and timely service with friendly staff Good and timely service with friendly and knowledgeable staff. Good explanation of what was covered and recommendations for future need. I will contin More

by Bmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman
Jul 31, 2018 -

Berman INFINITI Chicago responded

Bmiller, thank you kindly for your feedback and review. Welcome to the Berman family!

July 30, 2018

Awfull. Worst repair shop i ever been on They had my truck for a month and half. They burn my ac box. They didnt notify me about that. Yhey chrage me for all parts that did not needed repair. More

by CANCHOLA
Recommend Dealer
No
Employees Worked With
Jermaine Waterman, Hilary Owens
Jul 31, 2018 -

Berman INFINITI Chicago responded

Thank you for your feedback. Please contact General Manager Steve Camp who would be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Steve's direct phone number is 630-917-8945 and email scamp@berman.com

July 30, 2018

Cool Dealership Dealt with Ken Zeller and had a great experience. Good selection to choose from, was nice to test drive any model i wanted to, gave a more fair deal More

by harvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Zeller
Jul 31, 2018 -

Berman INFINITI Chicago responded

harvs, thank you kindly for your feedback and review. Welcome to the Berman family!

July 30, 2018

The Berman Infinity Team knows real customer service! Outstanding product knowledge. Efficient and Patient. Low pressure sell, they listened to our needs, and went above and beyond to ensure that we pic More

by McGrew, Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Camp, Jimmy Kottler
Jul 31, 2018 -

Berman INFINITI Chicago responded

McGrew, Chris, thank you kindly for your feedback and review. Welcome to the Berman family!

July 30, 2018

Thank you Ken Z an Berman for a gxperience Ken was a very helpful and knowledgeable salesperson. He was thorough in ensuring I found the right car and negotiating a great deal. I enjoyed the se More

by chiinfi2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Zeller, Joseph R. Limjuco
Jul 31, 2018 -

Berman INFINITI Chicago responded

chiinfi2018, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your new QX50 and welcome to the Berman family!

July 30, 2018

Customer service at it's best!!! The best customer service. Everyone there so nice friendly. They take time to explain things to you and what you might need in service. Believe me More

by terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cardoza
Jul 31, 2018 -

Berman INFINITI Chicago responded

terri, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

July 26, 2018

Great Service The waiting area was comfortable and the refreshments were good, My car was washed and shining like New when it was returned to me after regular mai More

by ChicagoRes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Jul 27, 2018 -

Berman INFINITI Chicago responded

ChicagoRes, thank you kindly for your feedback and review. Welcome to the Berman family!

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