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Berman INFINITI Chicago

Chicago, IL

4.3
1,676 Reviews

3456 N. Kedzie Ave

Chicago, IL

60618

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Showing 1,676 reviews

August 08, 2018

car inspection I brought my car in for a used car inspection, and was given a list of a couple things I neeed from Jermaine. My car was still under a 30 Day factory More

by Chillwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman
Aug 09, 2018 -

Berman INFINITI Chicago responded

Chillwill, thank you kindly for your feedback and review. Welcome to the Berman family!

August 07, 2018

Berman made a mom feel safe when daughters car didnt Berman went above & beyond to help resolve a car issue that was brought to them late on a weekend. They helped my daughter with rides and kept me info More

by Scaredmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman, Hilary Owens
Aug 08, 2018 -

Berman INFINITI Chicago responded

Scaredmom, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

August 06, 2018

Excellent Service I’m always pleased with the service that I receive at this location. I travel from Orland Park just to come to this location because I feel valued as More

by Eyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman
Aug 08, 2018 -

Berman INFINITI Chicago responded

Eyes, thank you kindly for your feedback and review. Welcome to the Berman family!

August 06, 2018

They don’t explain the things Wright They say 30 Days you can change the car but when I wanted to change for one with the same price they told me I was going to pay a lot more and they ne More

by Lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the names, Jimmy Kottler, Ramon Gonzalez, Joseph R. Limjuco
Aug 10, 2018 -

Berman INFINITI Chicago responded

Hi Lu, Thank you for taking a moment to share your experience with us. I did want to help shed some light on the 30 day perfect car promise and still give you the opportunity to utilize the program so long as you're still within the 30-day/700 Mile window, Basically, we will give you a trade credit for the vehicle you purchased, before tax and fees, towards any other vehicle in-stock. If you look at a more expensive vehicle you will have to cover the difference. If the vehicle is less we can remit the difference to you. It's that easy. If you need any continued assistance please reach our management team anytime at 312-476-8000 and we're more than happy to help. Berman INFINITI Chicago

August 05, 2018

Great experience! Ken is awesome! He was patient, resourceful and went above and beyond to not just sell me a car but to help me buy the car that would fit my needs. I More

by Ayannaep
Recommend Dealer
Yes
Employees Worked With
Ken Zeller
Aug 06, 2018 -

Berman INFINITI Chicago responded

Ayannaep, thank you kindly for your feedback and review. Welcome to the Berman family!

August 03, 2018

Recommended service Awesome group of people in the service team. Real joy. This is my first service visit with Berman and couldn’t Burke happier. I’ll be back. More

by ILFS Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman, Kelly Smith
Aug 06, 2018 -

Berman INFINITI Chicago responded

ILFS Scott, thank you kindly for your feedback and review. Welcome to the Berman family!

August 02, 2018

Great and fast serivce Kelly was a pleasure to deal with. He made the process of bringing my vehicle in very easy and smooth. He kept me up to date with what was going on wi More

by Pandatech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Aug 02, 2018 -

Berman INFINITI Chicago responded

Pandatech, thank you kindly for your feedback and review. Welcome to the Berman family!

August 02, 2018

The service is always exceptional ! The service at Berman Infinite Repair Service is always exceptional. I alway look forward to seeing familiar faces such as Ramon and Nick. They are tw More

by lauriecelestechen@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cardoza, Ramon Gonzalez
Aug 06, 2018 -

Berman INFINITI Chicago responded

Wonder Woman, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

August 02, 2018

oil change They serviced the vehicle is a timely manner. It was just routine maintenance. The facility is clean and has a nice area in which to wait. More

by Jbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cardoza
Aug 06, 2018 -

Berman INFINITI Chicago responded

Jbaum, thank you kindly for your feedback and review. Welcome to the Berman family!

August 01, 2018

Buy certified car Good professional dealing Car was in very good clean condition Quality with reasonle price Honest in dealing Test drive alloed Price was not m More

by Infiniti Q40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Panah
Aug 02, 2018 -

Berman INFINITI Chicago responded

Thank you kindly for your feedback and review. Congratulations on your new Q40 and welcome to the Berman family!

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