Berman INFINITI Chicago

Average service Did more than I requested but should have informed me of the price. Forgot to apply discount per request. Took longer than informed. Had to call three Did more than I requested but should have informed me of the price. Forgot to apply discount per request. Took longer than informed. Had to call three times for an update. More

Excellent Service Great Service!!! They got us back on the road in a timely fashion and the price was affordable. My service guy Jermaine Waterman was excellent. Thanks Great Service!!! They got us back on the road in a timely fashion and the price was affordable. My service guy Jermaine Waterman was excellent. Thanks More

Everything went well and smooth ! Went for the usual oil change and everything went well like always. The staff is very friendly and Ramon Gonzalez made sure all my questions were answ Went for the usual oil change and everything went well like always. The staff is very friendly and Ramon Gonzalez made sure all my questions were answered. He was of great help ! More

Oil chAnge Greatest dealer i known service always on point for my infiniti everyone super nice and the guy who always helps me... do my paper work I think his jo Greatest dealer i known service always on point for my infiniti everyone super nice and the guy who always helps me... do my paper work I think his job is called advisor.. his name is nick and always take good care of me!! Thanks for everything More

Great Service and Customer Care I was friendly greeted by my service advisor Jermaine. He explained the process and how long my appointment would take. He promised to have me out of I was friendly greeted by my service advisor Jermaine. He explained the process and how long my appointment would take. He promised to have me out of there by 12:15 and by 12:00 I was on my way home. He asked me if I had concerns or questions and my car came back way cleaner than expected. More

Excellent experience buying a pre-owned car We went to Berman Infiniti Chicago due to Jordan Tidhar's reputation among overseas clients. Jordan couldn't be there for our test drive. Instead, we We went to Berman Infiniti Chicago due to Jordan Tidhar's reputation among overseas clients. Jordan couldn't be there for our test drive. Instead, we had the opportunity to meet Luis Guzman, who was tremendously helpful, with his unusual combination of professionalism and friendliness. This was the first time we bought a car in the US, and Luis helped us in every possible way. In sum, buying a pre-owned car ended up being an amazing experience! Thank you, Jordan, and thank you, Luis! More

Best dealer experience ever! Chloe was the best to work with - she put us at ease & made sure our experience was amazing! Micah made sure that we had the best deal & value for t Chloe was the best to work with - she put us at ease & made sure our experience was amazing! Micah made sure that we had the best deal & value for the vehicle we really wanted. I usually dread going to the dealership & have never had a good experience UNTIL NOW. You guys are amazing! Thank you Chloe, Micah & Joseph! More

Excellent, friendly, experts Excellent service right off the bat and their honest and always tell you all services been done step by step all agents have show great products knowl Excellent service right off the bat and their honest and always tell you all services been done step by step all agents have show great products knowledge and give you trust why they are the experts More

Great Customer Service Berman Infinity has great customer service. They go the extra mile to make their customers happy.We will be referring our friends and neighbors to the Berman Infinity has great customer service. They go the extra mile to make their customers happy.We will be referring our friends and neighbors to them! More

Customer Service This Dealer has the best customer service that I’ve experienced by far! Very far pricing and they are willing to go the extra mile to help you out. A This Dealer has the best customer service that I’ve experienced by far! Very far pricing and they are willing to go the extra mile to help you out. A special thanks to Jimmy and the shorter thicker finance guy whose name I forgot for understanding my situation and helping me anyway. More