Berman INFINITI Chicago

Customer Service Great custmer service is always given to me from every team member when I go for service at this facility. Jermaine is very knowledgeable and informat Great custmer service is always given to me from every team member when I go for service at this facility. Jermaine is very knowledgeable and informative about Infinite Vehicles and he gives Great Customer Service. More

Best Dealership for Infiniti’s I’ve been driving Infiniti brand vehicles for about 12 years and Berman has been nothing but accomodating, professional and the best to work with when I’ve been driving Infiniti brand vehicles for about 12 years and Berman has been nothing but accomodating, professional and the best to work with when choosing my vehicles. I can go to other dealerships & I have had to early on because I was in the South but I’m loyal to them because they’ve always made me feel like I’m a Favorite customer and their service is on point! The service at Berman is by far unmatched and I always brag about how well they treat their customers. More

Costly Error I had a very positive experience when purchased car until I found out 3 months later that they never sent in the final payment for my vehicle they pur I had a very positive experience when purchased car until I found out 3 months later that they never sent in the final payment for my vehicle they purchased from me!!! Although they apologized; this still cost me additional money in interest that I had to pay until they made final payment, 3 months later!!!! of course this has left a very bad impression on me! More

Oil change Been getting oil changes from bermans chicago for a couple years now. Great service and very friendly people. Look forward to going back in the futur Been getting oil changes from bermans chicago for a couple years now. Great service and very friendly people. Look forward to going back in the future. More

Windshield replacement, oil change, tire rotation The service staff were very friendly, attentive and helpful. The waiting area was very clean and had drinks and snacks for customers waiting. The serv The service staff were very friendly, attentive and helpful. The waiting area was very clean and had drinks and snacks for customers waiting. The services provided were very reasonably priced. More

Oil change Jermain always provides excellent service this is why I continue to come to Berman. This is all I have to say about Berman Infinity Dealer. Jermain always provides excellent service this is why I continue to come to Berman. This is all I have to say about Berman Infinity Dealer. More

Service center on point Other Infiniti dealerships have never made me feel this welcome. Nick felt like an old friend and answered all of my questions. Would definitely recom Other Infiniti dealerships have never made me feel this welcome. Nick felt like an old friend and answered all of my questions. Would definitely recommend this department More

Berman Infiniti Fast, friendly, good communication. Ramon was great. I would absolutely come back here for service, no issues and Infiniti has always been great with Fast, friendly, good communication. Ramon was great. I would absolutely come back here for service, no issues and Infiniti has always been great with follow up More

New car so did oil change with multi point inspection Jermaine from beman was my service guy very awesome and great to work with very knowledgeable about service and Infiniti. He made my wait accommodatin Jermaine from beman was my service guy very awesome and great to work with very knowledgeable about service and Infiniti. He made my wait accommodating and pleasant. I will definitely return and work with Jermaine any day. More