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Berman INFINITI Chicago
Chicago, IL
1,676 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,676 reviews
September 25, 2018
Comfortable and worked with a great salesmen My experience was smooth and pleasant. Jim was through and fair easy to work with and professional person. I would refer him to others. He was pati My experience was smooth and pleasant. Jim was through and fair easy to work with and professional person. I would refer him to others. He was patient. More
by Jerryboy
Employees Worked With
Jimmy Kottler, Joseph R. Limjuco
September 25, 2018
I received excellent service fromthe time I walked in until the time I departed with my new 2019 QX60!!!! My sales person Addy was very personable and very patient with my husba fromthe time I walked in until the time I departed with my new 2019 QX60!!!! My sales person Addy was very personable and very patient with my husband and me. What a great experience!!!! More
by Miller1015
Employees Worked With
Steve Camp, Addy Titre, Joseph R. Limjuco
September 25, 2018
Jimmy Kottler is amazing Flawless car buying experience. No xx or annoying pontification. Jimmy explained the car buying process, inspired confidence and was completely profes Flawless car buying experience. No xx or annoying pontification. Jimmy explained the car buying process, inspired confidence and was completely professional. I didn’t expect to buy a car on the spot, but Jimmy’s customer service made this car-buying experience simply too good to pass up. I’m very pleased! More
by Mcc4812
Employees Worked With
Jimmy Kottler
September 25, 2018
One of the best dealships in Chicago. I bought my first car at Berman's in 2000. I purchased another car just recently and the staff is just wonderful. They make sure the customer is satis I bought my first car at Berman's in 2000. I purchased another car just recently and the staff is just wonderful. They make sure the customer is satisfied before leaving the showroom. I would definitely come back or recommend Berman's to friends. More
by Zamora72
Employees Worked With
Chloe Alsubagh, Joseph R. Limjuco
September 24, 2018
No pressure sales Chloe and team made the car buying process a painless process. She was very knowledgeable about the features of the QX50s we were interested in, and a Chloe and team made the car buying process a painless process. She was very knowledgeable about the features of the QX50s we were interested in, and at no point did it feel like she was pressuring us into a purchase. The same could be said about the rest of the Berman team. Overall, I would definitely recommend Chloe and the Berman team to anyone looking to purchase/lease. More
by yobrad
Employees Worked With
Chloe Alsubagh, Joseph R. Limjuco
September 23, 2018
1 year review We bought our car 1 year ago. At that time, we were promised 3 things which were not on our car. We got 1. We asked our salesperson about them w more We bought our car 1 year ago. At that time, we were promised 3 things which were not on our car. We got 1. We asked our salesperson about them w more times, and he said he would let us know when the parts came in. We still have not heard back from him. We received a recall notice last year, just after we purchased the car. We set up 2 appointments specifically for the recall part. Each time we went to the service center, we were told they did not have the part. A waste of time. While we live our car, the follow up has been awful. Our last service visit, Kelly was fantastic, though. More
by Wolverine
Employees Worked With
Ken Zeller, Kelly Smith
September 22, 2018
Great Experience with Service members.. Very Professional Service and Great Job from appointment to the Handling of my Vehicle was Completed. I will highly recommend this Dealership to all m Very Professional Service and Great Job from appointment to the Handling of my Vehicle was Completed. I will highly recommend this Dealership to all my friend... More
by Myronk70
Employees Worked With
Ramon Gonzalez
September 20, 2018
Very easy and comfortable I had a great experience dealing with the sales staff. Gave me their undivided attention. The location is perfect for me. For service and maintenanc I had a great experience dealing with the sales staff. Gave me their undivided attention. The location is perfect for me. For service and maintenance More
by Coco.2024
Employees Worked With
Ray Wolski, Jimmy Kottler, Nick Cardoza, Joseph R. Limjuco
September 20, 2018
Good experience Pretty quick and painless to replace a lost key. Wish the cost wasn’t so much Had to wait for the car to be finished being washed ( when they sa Pretty quick and painless to replace a lost key. Wish the cost wasn’t so much Had to wait for the car to be finished being washed ( when they said it was done). But that was a minor problem More
by Jz1970
Employees Worked With
Jermaine Waterman
September 20, 2018
Easy and quick experience at the service center Ramon was great! He addressed all of my issues and set me up with a ride to my office when I dropped my car off in the morning. I'll definately be bac Ramon was great! He addressed all of my issues and set me up with a ride to my office when I dropped my car off in the morning. I'll definately be back to this location for my service needs. Thanks again! Diana Pence More
by DianaPence
Employees Worked With
Ramon Gonzalez
