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Berman INFINITI Chicago

Chicago, IL

4.3
1,676 Reviews

3456 N. Kedzie Ave

Chicago, IL

60618

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Showing 1,676 reviews

October 01, 2018

Great customer service. My service from Berman Infiniti was excellent. All of the service representatives we're great. Ramon, James & Kelly were very patient and exceptionall More

by Renata Gilbert-Kyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark , Jermaine Waterman, Ramon Gonzalez, Hilary Owens, Kelly Smith
Oct 02, 2018 -

Berman INFINITI Chicago responded

Renata Gilbert-Kyles, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

October 01, 2018

EXCELLENT 5 START I had a unbelievable Excellent experience and will highly recommend BERMAN DEALERSHIP & SERVICE ONLY IF YOUR LOOKING FOR GRADE "A" FIVE ***** SERVIC More

by Linae630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk clerks both young ladies were outstanding, Kelly Smith
Oct 02, 2018 -

Berman INFINITI Chicago responded

Linae630, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

September 30, 2018

Tire replacement service Easy drop off on prior day. Infiniti team scheduled Uber for transportation. Picked up vehicle with service completed. Ramon and Kelly ensure a fri More

by Garyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Gonzalez, Kelly Smith
Oct 01, 2018 -

Berman INFINITI Chicago responded

Garyb, thank you kindly for your feedback and review. Welcome to the Berman family!

September 30, 2018

Professional Dealing with Ken is always a pleasure, he creates a fun ,no pressure environment. Very easy to do business with. And he knows everything about the ca More

by Happycustomer
Recommend Dealer
Yes
Employees Worked With
Ken Zeller
Oct 01, 2018 -

Berman INFINITI Chicago responded

Happycustomer, thank you kindly for your feedback and review. Welcome to the Berman family!

September 30, 2018

Out of state buyer After communicating with Ken thru e-mail and text we drove from Lancing MI.To purchase a 2015 QX60. Everything was just as promised.Ken made buying a More

by Sez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Zeller, Luis Guzman, Addy Titre, Jordan Doron Tidhar
Oct 01, 2018 -

Berman INFINITI Chicago responded

Sez, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your new QX60 and welcome to the Berman family!

September 30, 2018

He was so thoughtful. He really took his time helping us! Our experience with Ken Zeller was such a positive one! He took his time with us and addressed our needs. I would 100% recommend him to ALL of our cir More

by kayzell91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Zeller
Oct 01, 2018 -

Berman INFINITI Chicago responded

kayzell91, thank you kindly for your feedback and review. Welcome to the Berman family!

September 27, 2018

Great service We are new to Chicago so we did not know what to expect. We were very impressed with the friendly welcome from the staff. We will be back More

by Leemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman, Nick Cardoza, Ramon Gonzalez, Hilary Owens, Kelly Smith
Sep 28, 2018 -

Berman INFINITI Chicago responded

Leemer, thank you kindly for your feedback and review. Welcome to the Berman family!

September 26, 2018

Amazing customer service I came in to look at cars and Chloe was excellent! She is very informative and was a great help. I’m highly satisfied! I will definitely recommend thi More

by Ninanina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Alsubagh
Sep 27, 2018 -

Berman INFINITI Chicago responded

Ninanina, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

September 26, 2018

The service was quick and efficient. I gave the rating I did because Jermaine is quick with his response time and servicing my vehicle. Car washes are also nicely done. It’s nice having a More

by anthony0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Waterman
Sep 27, 2018 -

Berman INFINITI Chicago responded

anthony0817, thank you kindly for your feedback and review. Welcome to the Berman family!

September 25, 2018

All around great experience So I went in Tuesday morning: Specific and focused. By Saturday morning, I was driving away with exactly what I wanted at an unbelievable price. No sl More

by akronwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Doron Tidhar, Jimmy Kottler
Sep 25, 2018 -

Berman INFINITI Chicago responded

akronwatson, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

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