Berman INFINITI Chicago

The best service center in the Chicagoland Area I purchased my QX60 in April and can honestly say that my experience at the service center has been the best. The reps are very knowledgeable, profess I purchased my QX60 in April and can honestly say that my experience at the service center has been the best. The reps are very knowledgeable, professional and friendly. More

Fantastic work Brought my car in at the last minute for a progressive issue. Turns out it needed significant work under warranty and was set up with a loaner. Excell Brought my car in at the last minute for a progressive issue. Turns out it needed significant work under warranty and was set up with a loaner. Excellent communication by Nick and the rest of the staff. More

Outstanding Kelly was very helpful, although I was not ready to purchase 2 new tires. He had my spare tire put on so that I could make it home. The cashier was wo Kelly was very helpful, although I was not ready to purchase 2 new tires. He had my spare tire put on so that I could make it home. The cashier was wonderful. She provided me with a semi private room to breastfeed. More

Amazing Customer Service Best customer service man I will always on an Infinite due to my service men Nick I appreciate his patience,his honesty and helping me. Best customer service man I will always on an Infinite due to my service men Nick I appreciate his patience,his honesty and helping me. More

Car service.. Today was my first time coming in to infiniti of Chicago and was very pleased With the help I received from Nick Cardoza. He was so proffesional and f Today was my first time coming in to infiniti of Chicago and was very pleased With the help I received from Nick Cardoza. He was so proffesional and friendly. I will definitely come back to this dealer. More

Treated Well You’re waiting area is excellent compared to other dealerships that I have been to. That means a lot to people who get quality work and spend their You’re waiting area is excellent compared to other dealerships that I have been to. That means a lot to people who get quality work and spend their money and your dealership. Little treats, snacks and giveaways are always welcome. More

Great service. Great service, Jimmy was great, I walked in and drove out the same day with my suv, didn't try to sell me something I didn't want, they gave me exactl Great service, Jimmy was great, I walked in and drove out the same day with my suv, didn't try to sell me something I didn't want, they gave me exactly what I was asking for. More

Quick and Painless!! I found the car I wanted online, emailed the dealership, scheduled a time to look at the car, and they had it waiting for me when I pulled up to their I found the car I wanted online, emailed the dealership, scheduled a time to look at the car, and they had it waiting for me when I pulled up to their free curbside parking. Everyone I encountered was friendly and welcoming. I walked out less than two hours later with the papers to my newly purchased vehicle. They made the process easy! Thank you! More

It was ok Nice clean dealership: need more wow factors like the luxury competitor dealerships less than 2 miles away. However everything was good from start to Nice clean dealership: need more wow factors like the luxury competitor dealerships less than 2 miles away. However everything was good from start to end but I personally thought the vechile would have been cleaned and detailed a little better. I had to take the car to the car wash the next day because soda residue was still in the cup holders and on the door handles. More

A great auto group The overall customer service AND satisfaction is unmatched! Service advisor Kelly is always a pleasure to work with and very informative. Bear man doe The overall customer service AND satisfaction is unmatched! Service advisor Kelly is always a pleasure to work with and very informative. Bear man doesn’t just care about selling you a service they care about you as a customer! More