Berman INFINITI Chicago

Fast and thorough Great service. Kept me informed while i waited and completed work early. Reviewed my car service needs for future. Friendly, effecient and courteous. Great service. Kept me informed while i waited and completed work early. Reviewed my car service needs for future. Friendly, effecient and courteous. Bathroom could have been cleaner. More

Great dealership I 've leased or purchased cars from Berman for over a decade. They are 1st class and Ken was amazing getting me into the car I wanted. Highly recommen I 've leased or purchased cars from Berman for over a decade. They are 1st class and Ken was amazing getting me into the car I wanted. Highly recommend him and Berman More

Awesome Job Mr. Ken Zeller and Berman Infiniti of Chicago Thank you Ken Zeller for the extra effort in driving the vehicle at my workplace. You make the car buying experience easy and stress free. I appreciat Thank you Ken Zeller for the extra effort in driving the vehicle at my workplace. You make the car buying experience easy and stress free. I appreciate the customer service you have provided as well. Joe/ Finance also made the final steps of the sale seamless. Thanks to Micah, Howar, and Ray for providing quick information about the vehicle. The pricing at this dealership is pretty good as well. Sincerely, A. Q. More

3 hour oil and filter change I came in for a quick oil and filter change which usually takes 1.5-2 hours. I waited for my car at the service center after coming off a 12 hour nigh I came in for a quick oil and filter change which usually takes 1.5-2 hours. I waited for my car at the service center after coming off a 12 hour night shift. I waited and waited , watching as the same group of people that I had came in with had all left. So finally I decided to find out the status of my car. I went to find my car had been sitting there and my advisor (Jermaine) nowhere to be found. I asked a random advisor (Nick) about my car and why I was not notified that my service was completed . Nick stated that Jermaine had left for the day. The day had just started !!! I came in at my scheduled appointment time of 8am and it is close to 11am ! I was furious that my advisor had left for the day and no one was endorsed that my car was completed and had been sitting there for an extra hour. Nick was apologetic for the extensive wait time. Nick quickly checked me out. This will be the last time I get my car serviced here. More

Awesome, very professional staff Again the the staff was very professional and explained every detail. I did not have to wait long. The waitng area was very clean and comfortable. The Again the the staff was very professional and explained every detail. I did not have to wait long. The waitng area was very clean and comfortable. The receptionist was polite and also professional. More

Great Experience The sales personnel was nice, helpful, and eager to provide the best deal. Everyone at this dealership seem friendly and overall, I had a great experi The sales personnel was nice, helpful, and eager to provide the best deal. Everyone at this dealership seem friendly and overall, I had a great experience. More

Well knowledged, friendly, reliable Julian did an amazing job! He was incredibly knowledgeable about everything, and the overall infinity experience was great. He was also very friendly Julian did an amazing job! He was incredibly knowledgeable about everything, and the overall infinity experience was great. He was also very friendly and helpful! More

Excellent Service Car buying can be tough, but Addy made it very easy. He was friendly, honest, helpful and very professional. He explained the entire trade in proces Car buying can be tough, but Addy made it very easy. He was friendly, honest, helpful and very professional. He explained the entire trade in process and made a fair deal. Wonderful experience working with him. More

Considering an upgrade Came in considering an upgrade. Will be back. Sales guy very friendly and knowledgeable of his stuff. I'd like to wait to after holidays. Came in considering an upgrade. Will be back. Sales guy very friendly and knowledgeable of his stuff. I'd like to wait to after holidays. More

Great and fast experience! Great, professional, and knowledgeable! Will recommend anyone looking for a vehicle to check them out! Phone calls were returned in a timely manner, a Great, professional, and knowledgeable! Will recommend anyone looking for a vehicle to check them out! Phone calls were returned in a timely manner, and their prices are competitive. More