Berman INFINITI Chicago

Excellent Ramón anticipated all of my needs and exceeded all of my expectations. His charisma and expertise are immeasurable, and Berman is very lucky to have Ramón anticipated all of my needs and exceeded all of my expectations. His charisma and expertise are immeasurable, and Berman is very lucky to have him. More

Excellent service center These locations is very professional and have excellent customer service, the staff treat you as if you were on of them, that says a lot for a company These locations is very professional and have excellent customer service, the staff treat you as if you were on of them, that says a lot for a company More

Thumbs up to Jim I found the dealership thru cargus.com they had exactly what I was looking for I was a lttle intimidated dy the downtown location but decided to take I found the dealership thru cargus.com they had exactly what I was looking for I was a lttle intimidated dy the downtown location but decided to take a chance. Called early Saturday morning told Jim the reason for my call and what i was looking for he was very helpful told him I was on my way he text me back saying that he was going get the car from the holding area and have it available when I arrived, He did just that when my wife and I arrived we introduce ourselves and shortly after we're on to the test drive. vehicle was as advertised he got dealer info he needed and we were on the way to finance which was great because my bank closed early, all in all one of the best car buying experiences I've had. I didnt feel pressured or like he was trying to take advantage of me. More

Very efficient and educational. My car was passed due for the maintenance. My service writer explained each gauge and gave me a better plan for the future needs. I also, have a part My car was passed due for the maintenance. My service writer explained each gauge and gave me a better plan for the future needs. I also, have a part that needs service soon so he made sure I got the appointment and a loaner all set. I love my car...so I need to take good care of it. More

Service - oil change, tire rotation, brake fluid Efficient and effective. Kelly was informative. Car was done quickly, facilities are clean. Shuttle / Uber service is appreciated and helpful. I’ll co Efficient and effective. Kelly was informative. Car was done quickly, facilities are clean. Shuttle / Uber service is appreciated and helpful. I’ll continue to use the service center More

Oil change I came in for an oil change and they took me right away. I was able to wait in the waiting area and enjoy a coffee and a comfortable setting. The cust I came in for an oil change and they took me right away. I was able to wait in the waiting area and enjoy a coffee and a comfortable setting. The customer service by Nick was excellent More

Good Buying Experience I had a great car buying experience here, and a lot of it was due to the employees I worked with. Eddy was new to Berman Infiniti but I am very satisf I had a great car buying experience here, and a lot of it was due to the employees I worked with. Eddy was new to Berman Infiniti but I am very satisfied with the experience I had. I did not feel like he was over selling or pressuring me. He was knowledgeable and excited about the product he was selling and really made it an easy process. I felt like the entire staff was willing to work with me to get me into the vehicle I wanted. More

Berman’s Takes Great Care of Their Customers Nick in service came through again with great service. He gets the work done on time and as quoted. He also really respects your time by getting you Nick in service came through again with great service. He gets the work done on time and as quoted. He also really respects your time by getting you in and out of the service bay without delay. Thanks again! More

I would recommend you I have found the dealership to be friendly cost-efficient good service and I love the waiting room . My wait time wasn’t too long. I have found the dealership to be friendly cost-efficient good service and I love the waiting room . My wait time wasn’t too long. More