Back

Berman INFINITI Chicago

Chicago, IL

4.3
1,676 Reviews

3456 N. Kedzie Ave

Chicago, IL

60618

Directions

By Type

Showing 1,676 reviews

December 04, 2018

Very good service There was a slight hiccup on cost expectations given I was provided an inaccurate text message with the cost totals for each repair, but service very More

by Mdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Dec 06, 2018 -

Berman INFINITI Chicago responded

Mdc, thank you kindly for your feedback and review. Welcome to the Berman family!

December 04, 2018

Perfect I can not find any problems with you The problem is traffic It is nice too see people that treat you like family i would not change anything but More

by John dicken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your staff is perfect too, Kelly Smith
Dec 06, 2018 -

Berman INFINITI Chicago responded

John, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

December 04, 2018

Excellent experience Helpful, knowledgeable, efficient and easy to do business with. Responsive to needs, and ready to help out when needed. Always deliver vehicle in to More

by traffic expert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Dec 06, 2018 -

Berman INFINITI Chicago responded

Thank you kindly for your feedback and review. Welcome to the Berman family!

December 04, 2018

Just ok at best Asked to choose between gold, platinum and diamond 30,000 mile maintenance. Chose platinum not releasing diamond was same price. Would’ve been nice to More

by kecfit-vuZfyd-jihto7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Smith
Dec 05, 2018 -

Berman INFINITI Chicago responded

Thank you for your feedback. Please contact General Manager Steve Camp who would be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Steve's direct phone number is 630-917-8945 and email scamp@berman.com

December 03, 2018

Great experience Caring dealership, concerned about me rather then just selling me a car and walking away. Easy to work with. Do ron always makes a point to ask about More

by DrPhil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addy Titre, Jordan Doron Tidhar
Dec 06, 2018 -

Berman INFINITI Chicago responded

DrPhil, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

December 03, 2018

Review Great team service! Car delivered on time with efficient and very professional communication from the Infinti team. Quick shuttle service to my downto More

by S Loop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Gonzalez
Dec 06, 2018 -

Berman INFINITI Chicago responded

S Loop, thank you kindly for your feedback and review. Welcome to the Berman family!

December 01, 2018

Great service! Really friendly service and a comfortable environment. Ramon is great to work with and very good at keeping you up to date. Car was clean as new whe More

by Q50Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Gonzalez
Dec 06, 2018 -

Berman INFINITI Chicago responded

Q50Joe, thank you kindly for your feedback and review. Welcome to the Berman family!

December 01, 2018

Extremely convenient service Chloe was very thorough, clear and warm. She did a great job explaining all the contents of the lease agreement, as well as the car's various applicat More

by msp6800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Doron Tidhar, Chloe Alsubagh
Dec 06, 2018 -

Berman INFINITI Chicago responded

msp6800, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

December 01, 2018

Amazing Ken was fantastic. He was very upfront about everything and explained everything perfectly. I felt extremely comfortable here with him! I have had ver More

by Julissa G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Zeller, Howar Ruiz
Dec 06, 2018 -

Berman INFINITI Chicago responded

Julissa G, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

November 30, 2018

Great service Kelly always takes great care of me and my car, got me in and out quickly , I don’t mind the drive to the city because service is so soo good More

by SOFAKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Dec 06, 2018 -

Berman INFINITI Chicago responded

Thank you kindly for your feedback and review. Welcome to the Berman family!

...
42
...