Berman INFINITI Chicago

Consistently High Level Customer Service I’ve been going to Berman for nearly ten years. I’ve always had positive experiences at both the dealership and service center. First class customer s I’ve been going to Berman for nearly ten years. I’ve always had positive experiences at both the dealership and service center. First class customer service each and every time. Nick is always extremely helpful and communicates what’s going on with your vehicle. I highly recommend Berman Infiniti. More

Easy no pressure purchase. Personal was courteous, knowledgeable and reasonable when negotiating. Helped me get the car I wanted and maintain my original budget goal. The sale Personal was courteous, knowledgeable and reasonable when negotiating. Helped me get the car I wanted and maintain my original budget goal. The sale process from start to finish was well handled. More

Fast and trustworthy services My car got some humming noise from the rear when speed goes > 65mph, sent it to berman infiniti and they helped me got the hum assembly replaced, plus My car got some humming noise from the rear when speed goes > 65mph, sent it to berman infiniti and they helped me got the hum assembly replaced, plus the key battery. Kelly was very helpful and responsive all the time. definitely one of the best dealership in town. More

Amazing! Before purchasing at Infiniti, I visited several other dealerships and not one of them could compare to Inifiti or Howar. Howar was beyond patient and Before purchasing at Infiniti, I visited several other dealerships and not one of them could compare to Inifiti or Howar. Howar was beyond patient and understanding with my husband and I. He was very precise when it came to finding a car. He made sure the car had everything we wanted, and it did. The process was such an amazing experience. There was not one time I felt overwhelmed or stress as he was very reassuring. I HIGHLY recommend Infiniti and Howar to any of my family and friends. Thanks to him and his wonderful team, we are now driving our dream car! More

Collaborative and informative I shopped around via the internet for the perfect vehicle for me and Berman has the best selection and prices of anywhere in the US. Transaction wasn I shopped around via the internet for the perfect vehicle for me and Berman has the best selection and prices of anywhere in the US. Transaction wasn’t without a couple snags but it all got worked out to everyone’s satisfaction. More

Friendly, helpful staff I’m a long-time customer and Nick is always friendly and thorough when he handles my service. He’s efficient and keeps me informed. I’m a long-time customer and Nick is always friendly and thorough when he handles my service. He’s efficient and keeps me informed. More

Infiniti Q50 Great dealership, very friendly professional staff. Always satisfied with their quality of work. Would definitely recommend to my family and friends. Great dealership, very friendly professional staff. Always satisfied with their quality of work. Would definitely recommend to my family and friends. Thumbs to the customer service especially More

Service visit for Infiniti G37 My regular maintenance service visit a few days ago was excellent in every aspect; prompt, time as predicted at the start. I recommend Berman's to all My regular maintenance service visit a few days ago was excellent in every aspect; prompt, time as predicted at the start. I recommend Berman's to all. More

Great staff James Carr did an amazing job on detailing my car. He brought the car back to life. Jermaine and Nick provided me with great customer service. James Carr did an amazing job on detailing my car. He brought the car back to life. Jermaine and Nick provided me with great customer service. More

No comprehensive protocol in resolving my car issue. I chose Berman to repair because of proximity. My Q50 was towed because it shut/down completely while driving with no hazard lights.with just 10,000 I chose Berman to repair because of proximity. My Q50 was towed because it shut/down completely while driving with no hazard lights.with just 10,000 mi. I expected prompt repairs. It has been very troubling.... More