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Berman INFINITI Chicago

Chicago, IL

4.3
1,676 Reviews

3456 N. Kedzie Ave

Chicago, IL

60618

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Showing 1,676 reviews

January 28, 2019

Great experience The process of buying a car was esy and fast. I visited several other Infiniti dealers but they are the one most professional. My salesman Jimmy als More

by Ozkan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Zeller, Luis Guzman, Steve Camp, Micah Basarich, Jimmy Kottler, Chloe Alsubagh, Joseph R. Limjuco
Feb 01, 2019 -

Berman INFINITI Chicago responded

Ozkan, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

January 27, 2019

Awesome There was total hospitality in all regards! Everyone was welcoming and accommodating. When I asked questions I was given responses to assist in making More

by Debra3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and I’m not sure of the guy that was in the waiting area and accepting the payments., Ramon Gonzalez
Jan 28, 2019 -

Berman INFINITI Chicago responded

Debra3, thank you kindly for your feedback and review. Welcome to the Berman family!

January 27, 2019

Infinite Care Best thing about Berman is your Service Dept., the staff is excellent & very customer focused. They make me feel like I am being important to them! An More

by Xena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember his name, but is new Manager in Service & was excellent!, Ramon Gonzalez, Kelly Smith
Jan 28, 2019 -

Berman INFINITI Chicago responded

Xena, thank you kindly for your feedback and review. Welcome to the Berman family!

January 26, 2019

I'm very Happy I would like to thank Micah for keeping me update until I found the car I was looking for. Lauren you are the best. You drove to Indiana to pick up my More

by Angie112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Basarich, Joseph R. Limjuco, Lauren Fleury
Jan 28, 2019 -

Berman INFINITI Chicago responded

Angiee112, thank you kindly for your feedback and review. Welcome to the Berman family!

January 26, 2019

Great experience Lauren was extremely helpful and responsive in getting my new car. Lauren followed up with me several times throughout the process to make sure every More

by Chitown1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Doron Tidhar, Lauren Fleury
Jan 28, 2019 -

Berman INFINITI Chicago responded

Chitown1234, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

January 25, 2019

Great Kelly was great and my grandma said hes best he took great care of us and put us in a loaner car and it was great overall experience a+ More

by Troy1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Jan 25, 2019 -

Berman INFINITI Chicago responded

Troy1974, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

January 25, 2019

Great and informative experience Great experience Nick Cardoza was very helpful and informative on the repairs that was needed and done. I would take my vehicle for repairs no where More

by Elliott Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Cardoza
Jan 28, 2019 -

Berman INFINITI Chicago responded

Elliott, thank you kindly for your feedback and review. Welcome to the Berman family!

January 25, 2019

Great dealership Good experience and great coustomer service and always the best!!! I didn’t see good dealer like Infiniti Chicago! Good job y’all for this great busin More

by Vahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Kottler, Eddy Lindt
Jan 25, 2019 -

Berman INFINITI Chicago responded

Vahan, thank you kindly for your feedback and review. Welcome to the Berman family!

January 24, 2019

Thanks for providing great customer service!! You have some great employees at this service center. I would recommend this location to anyone who has an In More

by TwinGiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Jan 24, 2019 -

Berman INFINITI Chicago responded

TwinGiv, thank you kindly for your feedback and review. Welcome to the Berman family!

January 24, 2019

Berman Infiniti Chicago The team was nice. The facility was very clean, and felt like my old dealership in Orland. But the Uber to work, and service was great. Jermaine is th More

by Jjsimmons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Gonzalez
Jan 25, 2019 -

Berman INFINITI Chicago responded

Jjsimmons1, thank you kindly for your feedback and review. Welcome to the Berman family!

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