Berman INFINITI Chicago

Great and informative My experience was great she told me everything that was wrong that wasn’t explained before so she was greatly appreciatied.she was awesome and quick My experience was great she told me everything that was wrong that wasn’t explained before so she was greatly appreciatied.she was awesome and quick More

Great Customer Service and great Timing The gentleman whom helped me was GREAT...very polite and accurate as it related to the time....I was very pleased....I would recommend this dealership The gentleman whom helped me was GREAT...very polite and accurate as it related to the time....I was very pleased....I would recommend this dealership to friends. More

Exceptional service Exceptional customer service! Lauren was the sales associate that assisted me in finalizing my selection. She was knowledgeable and patient as I picke Exceptional customer service! Lauren was the sales associate that assisted me in finalizing my selection. She was knowledgeable and patient as I picked the right car for my family and I! Thank you so much! More

Great and friendly customer service I spent over a thousand dollars on services on this visit. While I think the price is higher than I’d want it be I know it’s necessary. Kelly was very I spent over a thousand dollars on services on this visit. While I think the price is higher than I’d want it be I know it’s necessary. Kelly was very helpful through the recommendation of the services, however I didn’t receive a follow up call when my service was done so I can come and pick up my car. I ended having to go late that day before they closed to drop off the loaner car which was inconvenient to do. I believe they had been busy and weren’t able to get back to me but with better time management I believe this could be resolve. The service itself I liked my car ran better than when I brought it in. What I did not like was that my tire pressure on was all over the place with some higher and some lower than recommend specs. Overall I liked my experience here and will be back for my next service More

Nice Experience Jimmy Kottler was a big help when I was recently looking for a used car. Thanks again, Jimmy for pointing us in the right direction. Jimmy Kottler was a big help when I was recently looking for a used car. Thanks again, Jimmy for pointing us in the right direction. More

Thankful for nick. Service technician Im always happy to see nick familiar face when getting work done in my car he’s always honest and efficient. He takes care of me and my car and I appr Im always happy to see nick familiar face when getting work done in my car he’s always honest and efficient. He takes care of me and my car and I appreciate that please please never let this gem go More

Quick and easy. They were precise with my diagnosis and the time they said it would take to fix everything. Very friendly staff and Kelly goes above and beyond. They were precise with my diagnosis and the time they said it would take to fix everything. Very friendly staff and Kelly goes above and beyond. More

Simply awesome! If you need to service your infiniti, this is the place you should be considering. Best of bests customer service. Highly recommended! My man Ramon Go If you need to service your infiniti, this is the place you should be considering. Best of bests customer service. Highly recommended! My man Ramon Gonzalez, put every effort to comfy me in every ways. Good luck to you buddy 👍🏼 More

Amazing service!!! Theresa was a pleasure to work with. She kept me informed on my vehicle. I am satisfied with the work done and always look forward to coming in and g Theresa was a pleasure to work with. She kept me informed on my vehicle. I am satisfied with the work done and always look forward to coming in and getting serviced. More

Excellent service, just missed the right car We walked in, not knowing what to expect, looking for a QX60. The team at Berman we’re great! They asked me exactly what I was looking for and made su We walked in, not knowing what to expect, looking for a QX60. The team at Berman we’re great! They asked me exactly what I was looking for and made sure we had all of our questions answered. They didn’t have exactly what we were looking for, rest assured if they had, we would have made a good deal. Great follow up from the sales team too. They are worth checking out! More