Berman INFINITI Chicago

Eddy’s 4th Close of the Day Excellent service. We called ahead after seeing the car on the internet. Eddy had the car ready when we arrived for a test drive. He Was patient th Excellent service. We called ahead after seeing the car on the internet. Eddy had the car ready when we arrived for a test drive. He Was patient through the sales process even after the dealership closed. We would highly recommend using Eddy! More

Wax and Buff 5***** Jim - did an absolute wonderful job waxing and buffing my Black 2001 I30T. He even put a ceramic coating on and it looks brand new so thanks Jim you r Jim - did an absolute wonderful job waxing and buffing my Black 2001 I30T. He even put a ceramic coating on and it looks brand new so thanks Jim you really are a Master Detailer! More

Mixed bag but mostly good. Chloe was fantastic. She has a patience and works with you to create a good deal for you even when the cards aren’t always stacked in your favor. This Chloe was fantastic. She has a patience and works with you to create a good deal for you even when the cards aren’t always stacked in your favor. This dealer does need to make sure that they list their certified used vehicle correctly as I ended up having to spend an extra 1100$ for a warranty so that I felt protected on what was not a used car. Ultimately the biggest two detractors from the dealership were the sales managers in the back. Micah and Jordan. Micah needs to learn to close the door when he’s going to talk about a prospect who is declining an overpriced “accessory package.” Calling a prospect a “cheap xxxx” and saying he’s not taking “a xxxxing dime off the price then” is both unprofessional and very dumb. Jordan also needs to learn a tad about closing sales when a prospect doesn’t like the rate you’re pulling out on a used car for financing the response to keep me in the door is not to ask “so you think this is high interest for 2015 car?” It’s to assuage and make a prospect feel as if you’re on their side, I came back to do business with Chloe and if either of those dudes came out the office (thankfully they seemed glued to their chairs) I would’ve walked. Chloe is great, keep her, but maybe reconsider who you have managing. More

Satisfactory So as I enter the building I was Greeted and was ask what I was having done to my vehicle And I was giving accurate information and how much time it So as I enter the building I was Greeted and was ask what I was having done to my vehicle And I was giving accurate information and how much time it would take to do the job and my car was nice and clean when I pick it up I was was Satisfied More

Very nice experience The salesman, Eddy, who served me here is really a nice and helpful man! Very honest, valuable, and constructive advices for me to choose the right ca The salesman, Eddy, who served me here is really a nice and helpful man! Very honest, valuable, and constructive advices for me to choose the right car. The quality of the car, service, and people here are tremendously high! Luxury experience for a luxury car. More

Service James detailed my QX70, omg my car looked brand new again and it’s a 2014, my first detail. Thank you James for going that extra mile with my new car James detailed my QX70, omg my car looked brand new again and it’s a 2014, my first detail. Thank you James for going that extra mile with my new car seat covers. Amazing More

Great experience with Jimmy Jimmy helped my wife and I with a preowned vehicle. After dealing with a couple other dealerships that tried a bait and switch, Jimmy found the car t Jimmy helped my wife and I with a preowned vehicle. After dealing with a couple other dealerships that tried a bait and switch, Jimmy found the car that worked for us with no games. Delivered on what he said. I recommend using jimmy at berman Chicago. More

Used Acura Saw the Acura on line called talked to eddy about the car he was very knowledgable about the car . Took video for me and was great to work with . I wo Saw the Acura on line called talked to eddy about the car he was very knowledgable about the car . Took video for me and was great to work with . I would recommend him More

Informative, friendly, no pressure Ken was fantastic. Berman’s opetions and inventory were great too. Ken was honest and up front and let me guide the conversation and answered all my q Ken was fantastic. Berman’s opetions and inventory were great too. Ken was honest and up front and let me guide the conversation and answered all my questions. More

Knowledgeable staff, many options, fair prices Worked with Ken Zeller - very personable, knowledgeable and helpful. Spent a lot of time with me while I weighed my options. Very happy with my purcha Worked with Ken Zeller - very personable, knowledgeable and helpful. Spent a lot of time with me while I weighed my options. Very happy with my purchase! More