Berman INFINITI Chicago

Quick and Hassle Free Jordan and Eddie were wonderful to deal with on a busy Memorial Day weekend. Even with a fussy baby they were very patient with us and provided except Jordan and Eddie were wonderful to deal with on a busy Memorial Day weekend. Even with a fussy baby they were very patient with us and provided exceptional top notch customer service. More

Hreat Eddie was wonderful, patient, kind and all around awesome. He took time to listen, ask questions, explain how car operates. He went above and beyond Eddie was wonderful, patient, kind and all around awesome. He took time to listen, ask questions, explain how car operates. He went above and beyond More

Bergman Infiniti Review Eddy did a great job of helping to find the right vehicle for my daughter’s needs. He was patient, knowledgeable and was not pushy. Eddy did a great job of helping to find the right vehicle for my daughter’s needs. He was patient, knowledgeable and was not pushy. More

Purchase new car Very satisfied with our experience with this dealership and staff. Eddy Lindt was our salesman and was very knowledgeable about the car. He communicat Very satisfied with our experience with this dealership and staff. Eddy Lindt was our salesman and was very knowledgeable about the car. He communicated frequently with us via email, and expressed concern for us traveling from Indianapolis. More

Top Notch Service My wife and I purchased our first Infiniti and we couldn’t be more pleased with the level of service and transparency offered by the Berman team. We f My wife and I purchased our first Infiniti and we couldn’t be more pleased with the level of service and transparency offered by the Berman team. We felt like VIP’s from start to finish. Our questions and concerns were addressed with respect and decisiveness. Thank you! More

My experience with Eddy at Berman I was looking to buy a mid sized SUV due to the birth of my son and Eddy Lyndt took great care of me. He was very knowledgeable about the particular c I was looking to buy a mid sized SUV due to the birth of my son and Eddy Lyndt took great care of me. He was very knowledgeable about the particular car I wanted and he was extremely patient with me while my wife and I sorted out issues we had that ended up delaying things a bit. Eddy kept in touch me throughout and when we were finally ready to pull the trigger, Eddy got everything taken care of. The entire team at Berman were really nice and extremely helpful. More

New lease. My 4th lease with Berman Infiniti. We have an established relationship which leads us to come back again and again for a great deal on a new vehicle e My 4th lease with Berman Infiniti. We have an established relationship which leads us to come back again and again for a great deal on a new vehicle every 39 months. More

Great Service My experience with Eddy and Berman Infiniti was top notch. I purchased my vehicle out of state and the communication was excellent. My questions were My experience with Eddy and Berman Infiniti was top notch. I purchased my vehicle out of state and the communication was excellent. My questions were answered quickly and effectively. Thank you for such a wonderful buying experience. More

Great dealership, excellent customer service Great dealership. Everyone is very friendly. Eddie was great to work with. He is focused on making the customer happy. I would recommend this dealersh Great dealership. Everyone is very friendly. Eddie was great to work with. He is focused on making the customer happy. I would recommend this dealership to everyone. More

Review of Berman Infinity, 1224 North Hooker in Chicago, Ill I am grateful for the foreman Kelly took my car to for repair because not everyone would just give their honest opinion of the real situation with one I am grateful for the foreman Kelly took my car to for repair because not everyone would just give their honest opinion of the real situation with one's car. Most would just continue to fix your vehicle knowing what was done really did not fix the problem and you will be back. I am saying that because it seems obvious that is what happened last year when I brought my car for repair. Just a couple examples: on one visit, I believe in November 2017, one of the things I requested was a wheel alignment. I don't think it was done properly because after a short while, my car continued to veer toward the left or right when I let go of the steering wheel. I had a lot of work done that day and paid a lot of money but no one told me how bad a shape my car was in. My visit on Thursday, May 23rd, 2019 confirmed that. During that same visit in November 2017, I also had the muffler replaced. Within three or six months I again would hear the noise that made me think I needed another muffler. The vibration of the steering when driving over 40 returned and over time got worse. I did not want to come back to Berman's Infinity because they charged so much money. I was running up my credit in car repairs. After taking my car elsewhere, over time I did come.back hoping they could finally fix the issues. This is when I returned on May 23rd. The foreman Kelly took my car to called me in the back to show me the most terrible and unsafe, as he called it, condition my car was in. He pointed out three things which would cost more than the value of the car: the portion holding up the motor was rusted out and needed to be replaced from front to back; the entire exhaust system from front to back needed to be replaced except the muffler. To that I asked why didn't they tell me that last year when they replaced the muffler. Of course no one knew the answer. And I had paid more for the muffler so it would last more than a year so I'm constantly wondering why my car keeps sounding like a motor cycle. Then the foreman showed me a portion of the car in the back he was holding in his hand which he said was the carpet in the back on the driver side. I'm sure these situations were present when I spent $3,000.00 for repairs there but no one told me. That brings me to May 23rd when I ended up purchasing a vehicle I had not planned to buy at the time. It was then I met Ken Zeller He was kind and patient in assisting me with making a selection on purchasing my car. He was knowledgeable about the vehicles and also was able to get the finance guy, Joe, to get payments in my payment range which included a maintenance plan. I am grateful although since I was not prepared to make a purchase I felt apprehensive about the payments but it means I have to reevaluate my budget. Ken kept assuring me it will be okay. I am happy with my purchase although there are a few kinks that need to be taken care of. Even though I was unprepared, I know I needed a car in which I could be more confident in driving. I'm also grateful Ken did not make me feel like he was just a fast talking salesman. Thank you Kelly, the foreman who was honest with me and didn't charge me for the diagnostics or oil change, and thank you to Ken Seller for helping me to make a good purchase. One thing i wanted to say is i wish i had more time to look for my title. Since i wasn't prepared to make a trade in and purchase, i didn't have it with me. By it being a holiday weekend, I needed more time especially since it wasn't where I thought it would be, so now I must search everywhere and I don't have enough time. More