Berman INFINITI Chicago

Smooth transaction! Exceptional attention to detail! We came in from out-of-state at 5:00 on a weeknight and were heading home in our Certified pre-owned Infiniti 3 hours later. Love the car and Ken Zel We came in from out-of-state at 5:00 on a weeknight and were heading home in our Certified pre-owned Infiniti 3 hours later. Love the car and Ken Zeller was a delight to work with. He knew the car inside and out. There was a small hiccup with the tire wear and as soon as he noticed it he handled it quickly, professionally and to our satisfaction without us even having to ask. I will buy a car from Ken again and again. Just hope he keeps selling Infiniti because I don't think I will ever enjoy another car like I do this one. More

Delighted in every interaction Addy Titre was my Sales Consultant and Ed Collins was the Sales Manager and Brian was the finance associate. All three of them were personable, profes Addy Titre was my Sales Consultant and Ed Collins was the Sales Manager and Brian was the finance associate. All three of them were personable, professional and knowledgeable of the products. Historically at other dealerships, the process of purchasing a car has been time consuming and not always a walk in the park. However, my interaction with this trio was not like my history, sure it consumed time but with these guys at the helm, it just did not feel laborious. They delighted us. We left Berman's Infiniti driving a shiny, new car and literally with smile's on our faces. They made us feel like, "people", there was nothing disingenuous about them and we loved that. It's small things like this that will keep us coming back. Why look elsewhere when your day one experience was service that exceeded all expectations ? Great Job guys. Keep up the good work!! More

Amazing service, no hassle negotiation. Ed Collins handled my entire transaction over the phone. I didn't have to waste one minute in a dealership. These guys are always top-notch, making it Ed Collins handled my entire transaction over the phone. I didn't have to waste one minute in a dealership. These guys are always top-notch, making it super convenient for a long-time customer to stay with infiniti and being loyal to this dealership. Not only did I get a competitive deal, but he even went beyond the call of duty to handle my deal on his "off" day to ensure I was all set. He even had the car delivered to me with a very busy schedule, just to give me peace of mind. These guys wanted to win my loyalty...they did that and more! More

Awesome service!! I have always dreaded buying cars. Pushy sales people promising the world and delivering on nothing. That was until I went into Berman's infiniti on I have always dreaded buying cars. Pushy sales people promising the world and delivering on nothing. That was until I went into Berman's infiniti on LaSalle. The salesman Arry (sp) was absolutely amazing. We when in knowing the car we wanted and Arry (sp) made it happen! He did not push or promise what he couldn't deliver and was very though and knowledgeable. The finance guy Luis was amazing as well! I would def. recommend everyone to shop a Berman's More

No Pressure I had been looking for a g37x used for awhile and yes price was an issue, I kept my eye on a 2011 with very low miles and when the price came down a b I had been looking for a g37x used for awhile and yes price was an issue, I kept my eye on a 2011 with very low miles and when the price came down a bit I called and talked to Matan he went over the car with me and said when I was ready to take a test drive to let him know. When I went in I was greeted by Matan and turned me over to Keith went on a test drive and fell in love with the car. Came back to the dealership and worked on the numbers told them were I need to be with my trade in they were very fair working on the price. No back and forth with price it was a very easy process and pleasure More

First time buyer - good experience Bought a used 2013 JX35 from this location and was very pleased with customer service and thoroughness - they went through everything with us and were Bought a used 2013 JX35 from this location and was very pleased with customer service and thoroughness - they went through everything with us and were not pushy or in a rush. Keith was very honest with us and my husband and I appreciated that. We would go back! More

Great experience, went the extra mile! This was my first Infiniti purchase, and will be back. Ken Zeller was professional and honest. Their price and professionalism was above and beyond This was my first Infiniti purchase, and will be back. Ken Zeller was professional and honest. Their price and professionalism was above and beyond the other dealer I dealt with, in the Western Burbs. More

First time buyer will return for next car I walked in and waited no time at all for a salesman, I was test driving a car within 5 minutes and was able to get answers to all of my questions imm I walked in and waited no time at all for a salesman, I was test driving a car within 5 minutes and was able to get answers to all of my questions immediately. Definitely a good first time experience buying a car, I will be back for my next car. More

Keith Gerstner- The best salesman I ever had:) This is my second car purchase from this place:) Keith helped us a lot. Great deal and service. Amazing purchase experience. I denfinily recommend thi This is my second car purchase from this place:) Keith helped us a lot. Great deal and service. Amazing purchase experience. I denfinily recommend this place. BTW, my 13 months old daughter likes Keith a lot, and She had a Lots of fun with him:D . I think the biggest reason made her happy is "Keith helped her picked a car she like and she gonna buy it 15 years later:) " More