Berman INFINITI Chicago

It was a great experience! Ramon couldn’t have been nicer Ramon was really nice! He explained in full detail everything that they checked on my car and told me what was done to it, what needed to be done in t Ramon was really nice! He explained in full detail everything that they checked on my car and told me what was done to it, what needed to be done in the immediate future and things that I could still wait on. Great customer service on his behalf , I was very happy and I will definitely be taking my car back there soon. More

Provider of Outstanding Service I chose Berman Infinity not only because of their location in Chicago but especially because of the commitment to personalized service. For the past 6 I chose Berman Infinity not only because of their location in Chicago but especially because of the commitment to personalized service. For the past 6 years, they folllowed through and facilitated maintenance appointments with their pick up and delivery arrangements - a great convenience if you have a busy schedule. The car always comes back looking like new. More

2018 Q50 Purchase Experience The entire team at Berman Infiniti were excellent. This included a personalized follow-up to my initial internet inquiry, appointment set up, Sales li The entire team at Berman Infiniti were excellent. This included a personalized follow-up to my initial internet inquiry, appointment set up, Sales listening to my needs and offering options, test driving vehicles, consultative selling and pricing, simplified and pleasant financing process, detailed orientation of vehicle features and follow up phone call post purchase. Berman Infiniti are knowledgeable and welcoming professionals. I highly recommend Berman Infiniti. Thank-You Micah, Ken, Jimmy and Jordan. More

Gabe Flores was the best car sales person I've encountered! Gabe was easy-going (not pushy), straight forward and knowedgable. There was a problem with the person who did the "detailing," and therefore the car Gabe was easy-going (not pushy), straight forward and knowedgable. There was a problem with the person who did the "detailing," and therefore the car wasn't ready when promised, but Gabe made sure that it was in our hands 1st thing Monday morning. The Lexus was clean with improvements, including new tires! I would say that you really want to know what you want before you get there because the test drives are very limited since they're located in the city. And then ask for Gabe to help you with your purchase! More

Professionalism They're great. I always look forward to bringing my automobile here. And I would highly recommend them to my friends and family. Great place. They're great. I always look forward to bringing my automobile here. And I would highly recommend them to my friends and family. Great place. More

Excellence in selling cars I had an amazing experience today buying my new car at Berman Infiniti. Great atmosphere, clean dealer, helpful staff. My sales agent JImmy Kottler di I had an amazing experience today buying my new car at Berman Infiniti. Great atmosphere, clean dealer, helpful staff. My sales agent JImmy Kottler did a great job, whatever i was asking for that is what I got-price, quality, service. Very fast in financing and no waste of your time at all. I highly recomend this dealership and you won't be disappointed. More

Excellent experience! Jermaine was very helpful and friendly! Everything was handled smoothly. The amenities and waiting were very nice while I waited. I would recommend th Jermaine was very helpful and friendly! Everything was handled smoothly. The amenities and waiting were very nice while I waited. I would recommend this service center. More

Amazing customer service I had some issues with my car, took it in to the service center and Randy really took care of my car and got me a courtesy car which I had to use for I had some issues with my car, took it in to the service center and Randy really took care of my car and got me a courtesy car which I had to use for almost 3 weeks. They got me my car back in tip top shape and I was very happy with the way they made my whole experience easy and clean More

Satisfied Customer We had Jermaine in the service dept helping us. He is always so patient and knowledgeable. He seems to really enjoy his job and he gives great tips o We had Jermaine in the service dept helping us. He is always so patient and knowledgeable. He seems to really enjoy his job and he gives great tips on car maintenance and upkeep. More

Excellent Buying Experience I worked with Addy Titre on my recent purchase of a Certified Pre-Owned Q50. What I loved about Addy is that he wasn’t your typical car salesman. He w I worked with Addy Titre on my recent purchase of a Certified Pre-Owned Q50. What I loved about Addy is that he wasn’t your typical car salesman. He was thoughtful and authentic and did the soft sell with eloquence. He helped me make the right decision between a lease and buying and I couldn’t be more pleased with my purchase. He also took over 4 hrs out of his day to let me explore all of my options. More