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Berman Chrysler Dodge Jeep Ram

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.1
593 Reviews
We know that prospective customers are extremely well educated when researching their next vehicle. Berman Chrysler Dodge Jeep Ram has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and Used specials for additional savings on your next vehicle.
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4630 W. 95th St.

Oak Lawn, IL

60453

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Showing 593 reviews

August 18, 2026

Intimidating at first as no one checked in when I pulled up, but Sebastian was able to handle my recall notice. Picking up was the easiest. More

by xandriasprice
Recommend Dealer
Yes
Employees Worked With
Sebastian
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Aug 18, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We're glad our team could assist with your recall notice and make pickup easy. We appreciate your feedback at Berman Chrysler Dodge Jeep Ram.

August 18, 2026

Terry, the service department representative, provided an exceptional experience. I brought my car to the dealership for a couple of warranty-covered issues. He promptly secured my car and efficiently addres More

by CROMAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Terry Ross
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Aug 18, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service department. We appreciate your recognition of the communication and care provided during your visit to Berman Chrysler Dodge Jeep Ram. Your feedback is valued.

August 17, 2026

Only fixed one of two issues vehicle was in for. Alternator was replaced, but the RF HUB that reads the key fobs and works the outdoor lock buttons was NOT addressed. More

by Bdwyer166
Recommend Dealer
No
Employees Worked With
Roger Sertuche
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Aug 17, 2026 -

Berman Chrysler Dodge Jeep Ram responded

We appreciate you sharing your experience and understand your concern about the RF HUB. Please contact Berman Chrysler Dodge Jeep Ram directly so our team can better assist with this issue. Your feedback is important to us. Eric Ortega General Manager eortega@berman.com

Aug 18, 2026 -

Bdwyer166 responded

Vehicle is coming back in on Friday at 9am. Can you or a manager meet me at the service counter this Friday morning? Would be a GREAT first step in rebuilding the relationship.

August 17, 2026

I think that it is an Excellent Dealership. I have had no issues over the years with service. More

by kevinesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
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Aug 17, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. We appreciate your loyalty to Berman Chrysler Dodge Jeep Ram.

August 17, 2026

Horrible service my truck has been there almost a month , first diagnosis wrong, didn’t even test it after “ fixing “ it !! Right back the next day !!! More

by ELIZRAM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Hello, Your feedback is very important to us. I would like the chance to speak with you about your visit to our Service Department regarding the diagnostics and repairs to your truck and the wait time you encountered. Please email me your preferred contact information at a time that is best for you. Thank you, Eric Ortega General Manager eortega@berman.com

August 16, 2026

They're very kind and thorough The service was friendly and quick, and everybody was nice and congenial More

by gary_r_martel
Recommend Dealer
Yes
Employees Worked With
No idea ?????
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Aug 16, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for your kind words about our team's service. We appreciate your feedback at Berman Chrysler Dodge Jeep Ram.

August 16, 2026

Had work done under extended warranty. Very happy with the dealership/service writer but the warranty company, I think, took way too much time. More

by John Gonwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javon Clayton
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Aug 16, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service team at Berman Chrysler Dodge Jeep Ram. We understand the delay with the warranty company was frustrating. Please contact us directly if you'd like to discuss this further.

August 14, 2026

I was contacted to come in for regular maintenance. I was easily able to schedule an appointment via phone. Roger Sertuche and his team took great care of me and got me back on the road in record time. More

by Stephen Heinz
Recommend Dealer
Yes
Employees Worked With
Roger Sertuche
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Aug 14, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our maintenance service. We appreciate your recognition of our team's efficiency at Berman Chrysler Dodge Jeep Ram. Your feedback is valued.

August 14, 2026

Quick and easy service. I appreciate the shuttle service that's offered. They make you feel like a truly valued customer. More

by Stephen Heinz
Recommend Dealer
Yes
Employees Worked With
Auzzie
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Aug 14, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for recognizing our shuttle service and quick process. We appreciate your feedback at Berman Chrysler Dodge Jeep Ram.

August 12, 2026

It was a great experience, the young man who took care of us was very nice and respectful More

by daosos3
Recommend Dealer
Yes
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Aug 13, 2026 -

Berman Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our team at Berman Chrysler Dodge Jeep Ram. We appreciate your feedback and are glad to hear you were treated respectfully.

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