Berlin City Toyota of Portland - Service Center

EXCELLENT SERVICE Every time we come in we are greeted immediately. From when we bought the cars to the service we get done now. This is an incredible dealership. Je Every time we come in we are greeted immediately. From when we bought the cars to the service we get done now. This is an incredible dealership. Jeff was wonderful at explaining all that was done. Hats off to a dealership that still cares about the customers like they are their family. Roland and Lynee More

Exorcising the demon Have had an issue with the doors on my Highlander locking on their own. Diane and team appear to have resolved it. Now it’s Wooo instead of Boo! Have had an issue with the doors on my Highlander locking on their own. Diane and team appear to have resolved it. Now it’s Wooo instead of Boo! More

Map update Service has been great. I was a little disappointed though that the map update software was not available to install when I came in for the regular m Service has been great. I was a little disappointed though that the map update software was not available to install when I came in for the regular maintenance service on June 11. I did request it when I called to schedule the appointment, but somehow something slipped through the cracks and it wasn't ordered ahead of time. Maybe my mistake for not being more specific. More

Harold is a gem! Harold always takes care of me when I come in for routine maintenance or have specific concerns with my Camry. He listens, he explains things so I can Harold always takes care of me when I come in for routine maintenance or have specific concerns with my Camry. He listens, he explains things so I can understand, and he has a great sense of humor! You can really tell he takes pride in his work and wants to make sure customers have the best experience possible! More

Excellent Again 20000 mile checkup needed before vacation. Friendly reception, sensitive to time restraint on my part, Finished on time, on my way! Always make the ef 20000 mile checkup needed before vacation. Friendly reception, sensitive to time restraint on my part, Finished on time, on my way! Always make the effort to satisfy my needs. More

oil and filter change, tire rotation Timely and informative service: the use of photographs to show the need to replace cabin and engine air filters was a nice feature. I appreciate the Timely and informative service: the use of photographs to show the need to replace cabin and engine air filters was a nice feature. I appreciate the multi-inspection . I have confidence in Harold Blaney. More

Warning lights They went out of their way to make sure we were made whole after a mistake. Their attention gives one confidence in driving the vehicle. They went out of their way to make sure we were made whole after a mistake. Their attention gives one confidence in driving the vehicle. More

167,000 mile tune-up and tire change The man who greeted me when I arrived was courteous, and he made sure that I connected with my service rep, Derek. He and I reviewed my service expec The man who greeted me when I arrived was courteous, and he made sure that I connected with my service rep, Derek. He and I reviewed my service expectations and how and when best to reach me, as well as when we could expect the service to be done. I was called in a timely manner about what needed to be done, and I agreed to all the suggestions. They estimated that all would be done y 2:00 pm, and it was done. All were very courteous, and the car runs very smoothly. I am so glad I have this 2007 Toyota Corolla, and it certainly runs beautifully! Many thanks. It is a joy to do business with you. More

superior service I decided when my wife and I purchased our Toyota's from Berlin City that we would only service them at Berlin City. Every time I come I get great se I decided when my wife and I purchased our Toyota's from Berlin City that we would only service them at Berlin City. Every time I come I get great service. This is the first time that I have dropped off my car vs. leaving it and due to my schedule I dropped it off earlier than scheduled. The service manager (I believe his name was Chris) made the entire experience painless. More

Superior service. I would recommend Berlin City to all my friends, as I have actually. Your service is second to none. I will definitely be back for my next vehicle pur I would recommend Berlin City to all my friends, as I have actually. Your service is second to none. I will definitely be back for my next vehicle purchase. More