Berlin City Toyota of Portland - Service Center

12 month checkup The person who worked with me was very personable/friendly. He instilled confidence and trust, in him. I was pleased to find out that the annual I ins The person who worked with me was very personable/friendly. He instilled confidence and trust, in him. I was pleased to find out that the annual I inspection was free. More

10,000 miles I brought my Avalon for it’s required maintenance at 10,000 miles. In and out quickly with a free car wash! Work was completed ! I brought my Avalon for it’s required maintenance at 10,000 miles. In and out quickly with a free car wash! Work was completed ! More

Jeff Bishop Jeff was more than helpful. He did everything to make my experience with an unpleasant repair job work out for me. He is absolutely the best. Jeff was more than helpful. He did everything to make my experience with an unpleasant repair job work out for me. He is absolutely the best. More

Great service leader; workers could be more tidy Toyota had my son’s car for a couple of days to fix a few issues. Jeff was wonderful and kept on top of things. He would email me with prices and call Toyota had my son’s car for a couple of days to fix a few issues. Jeff was wonderful and kept on top of things. He would email me with prices and call me right back when I left him a message w a question. My only issue was with my son’s car once we got it back. My son had cleaned and vaccuumed it the day before we dropped it off to Toyota. So it was obvious when we saw the dirty passenger seat and remnants from the air filter on the floor that they werent too careful with cleaning up before giving us our car back. More

Great service! Harold was very helpful, friendly and professional. Reinforces my decision to make this my dealer service center of choice. Highly recommend Berlin Ci Harold was very helpful, friendly and professional. Reinforces my decision to make this my dealer service center of choice. Highly recommend Berlin City Toyota! Customer since 2006. More

Sticker Went in for a Sticker(arrived early) and still took me in. They had me in and out on time. No issues at all during this visit. Went in for a Sticker(arrived early) and still took me in. They had me in and out on time. No issues at all during this visit. More

excellent overall Eric was friendly and knowledgeable; the service team was respectful of my time, communicating expected time for service to be completed; work was com Eric was friendly and knowledgeable; the service team was respectful of my time, communicating expected time for service to be completed; work was completed as specified and I appreciated the car wash and free state inspection; the waiting area was very comfortable More

Customer oriented, excellent service Ensured vehicle was done by my specified time. Efficient. Did not try to upsell. There was a little disorganization regarding shuttle service as Us Ensured vehicle was done by my specified time. Efficient. Did not try to upsell. There was a little disorganization regarding shuttle service as Usual driver was out More

Prompt service. Actual cost was less than up front estimate. Friendly employees. Vehicle was ready at the time promised. Knowledgeable staff. Have been a customer over 5 years. Friendly employees. Vehicle was ready at the time promised. Knowledgeable staff. Have been a customer over 5 years. More

Brake service needed I brought my vehicle to the service department because the steering wheel would shake when I applied the brakes. They notified me that my rear rotors I brought my vehicle to the service department because the steering wheel would shake when I applied the brakes. They notified me that my rear rotors needed to be replaced and had it fixed that same day. More