Berlin City Toyota of Portland - Service Center
Portland, ME
530 Reviews of Berlin City Toyota of Portland - Service Center
Very Professional Been a customer at Berlin since 2012 and never had a bad experience. Very reliable. Very Professional and very informative as to the service I recei Been a customer at Berlin since 2012 and never had a bad experience. Very reliable. Very Professional and very informative as to the service I received. More
Pre-Road Trip Service Received excellent service from the moment we arrived for 25,000 mile service. From our greeter to our service rep, Amy Dunn, the entire experience w Received excellent service from the moment we arrived for 25,000 mile service. From our greeter to our service rep, Amy Dunn, the entire experience was as close to perfect as it gets. More
Excellent, professional & timely . Clear & direct communication re work today & future appointment. Clear expertise with clients & make of car. Waiting time brief with updates & comfo . Clear & direct communication re work today & future appointment. Clear expertise with clients & make of car. Waiting time brief with updates & comfortable waiting area. More
Try Try again The Berlin city service team is very committed to making sure that I am happy with my experience. They have continually worked hard to retain my busi The Berlin city service team is very committed to making sure that I am happy with my experience. They have continually worked hard to retain my business as we worked through issues in the past and it shows in the service level. Gary and Diane as well as the sales team were fantastic. They took the time to check in with me and make sure I was taken care of. My only feedback for improvements is to 1) make sure that the mirror hanger, seat cover etc are removed from the vehicle. 2) Although I ALWAYS request that my vehicle not be run through the car wash at the dealership, the technician should wipe away the excessive grease prints from the wheels after performing the tire rotation. More
Fast, efficient, and friendly My car was taken in at my appointed time and it was ready sooner than I had expected. I was very pleased with the service I received. My car was taken in at my appointed time and it was ready sooner than I had expected. I was very pleased with the service I received. More
Excellent Experience From the. first tech to the last person I spoke to,everyone was very attentive and.polite. Car service was sooth and well done. She explained everythi From the. first tech to the last person I spoke to,everyone was very attentive and.polite. Car service was sooth and well done. She explained everything before and after the service was performed. Great great visit. More
Fantastic service! Amy was absolutely lovely from minute one. Best customer service department. Excellent explanation delivered in a friendly manner. Will recommend Amy was absolutely lovely from minute one. Best customer service department. Excellent explanation delivered in a friendly manner. Will recommend this dealership to anyone and everyone. More
appointment for routine maintenance Amy Dunn was fantastic - helpful, friendly, efficient, and informative. I could not have been more satisfied with her attention to our car and to m Amy Dunn was fantastic - helpful, friendly, efficient, and informative. I could not have been more satisfied with her attention to our car and to me. More
Tire rotation and Maine sticker Service provided my vehicle back to me 15 minutes ahead of schedule. I waited for vehicle as I had a meeting that was very important. Service provided my vehicle back to me 15 minutes ahead of schedule. I waited for vehicle as I had a meeting that was very important. More
Fast, courteous service. I was greeted in a very friendly manner. My car went right in and was returned to me even faster than I was told to expect. I was greeted in a very friendly manner. My car went right in and was returned to me even faster than I was told to expect. More