Berlin City Toyota of Portland - Service Center

Inspection sticker needed. Greeted by a smiling, friendly associate when I drove up.She said it would be a couple of minutes before someone would be out to see me. Jeff is exce Greeted by a smiling, friendly associate when I drove up.She said it would be a couple of minutes before someone would be out to see me. Jeff is excellent at his job. Kept me up to date on the repairs needed. Steve in sales did a good job getting me the information i asked for on a new Highlander. More

Awesome final service for my lease Jeff was awesome to work with. He was very informative and provided information for easier transition when my lease is up. The service for my car wa Jeff was awesome to work with. He was very informative and provided information for easier transition when my lease is up. The service for my car was a breeze and it was done timely. More

18 month warranty check up ...Tire rotation Prompt service in in out about one hour. Very friendly service advisor ,fully explained what was done and what would take place at next service interv Prompt service in in out about one hour. Very friendly service advisor ,fully explained what was done and what would take place at next service interval. More

Excellent Dealer This is an excellent location to get your car checked out. I have been coming here for about 3 years now and im very happy with the service. I was ver This is an excellent location to get your car checked out. I have been coming here for about 3 years now and im very happy with the service. I was very pleased with Diane on my last visit when the service needed was done in a timely manner and she also listened to my concerns. I told her i was a student and im on a tight budget so when they were looking at my car she notified me of the things that should be done now and what does not have to be taken care of right now. Thank you everyone! Keep up the excellent service and the great work! More

Best service anywhere! Diane provides excellent customer service! She greets me on arrival, explains the service being provided, and answers all questions with patience. I a Diane provides excellent customer service! She greets me on arrival, explains the service being provided, and answers all questions with patience. I appreciate Bob remembering my name and where I work when I need shuttle service. Derek transported me to and from work on this visit - such a personable young man. I appreciate the wonderful teamwork! More

Great Customer Service Diane went the extra step while dealing with my 3rd party extended warranty coverage company. The situation could have cost me a lot of money, if Dian Diane went the extra step while dealing with my 3rd party extended warranty coverage company. The situation could have cost me a lot of money, if Diane wasn't willing to go above and beyond, which she did! Thank you! More

Normal service appointment My vehicle was received and finished on time. Multi point inspection was discussed thoroughly and I took the action recommended by the service tech. T My vehicle was received and finished on time. Multi point inspection was discussed thoroughly and I took the action recommended by the service tech. The same very good service I have enjoyed for several years More

Happy Customer This was a warranty (air bag) service and I cannot comment on the workmanship.. Easy and expedient intake and courtesy ride back home and again back This was a warranty (air bag) service and I cannot comment on the workmanship.. Easy and expedient intake and courtesy ride back home and again back to dealership. Friendly people all around. More

Staff explained the issues and solved them quickly. Slow loss of tire pressure has been a problem for months. Five tire companies tried to solve it. Finally, Berlin City Toyota appears to have solve the Slow loss of tire pressure has been a problem for months. Five tire companies tried to solve it. Finally, Berlin City Toyota appears to have solve the problem. More

Great dealership! Have had nothing but an easy and satisfied experience at this dealership. Each time they keep my updated on timing of any maintenance. When I first Have had nothing but an easy and satisfied experience at this dealership. Each time they keep my updated on timing of any maintenance. When I first bought I had no pressure to make a decision--was given time to think it over. More