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Berlin City Toyota of Portland - Service Center

Portland, ME

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530 Reviews

530 Reviews of Berlin City Toyota of Portland - Service Center

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January 17, 2018

Flat tire Came in at 4:50 pm with a flat run flat tire. We still had three hours more driving. Technician offered to stay late, very helpful, fast service and More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Tavares
January 17, 2018

Very professional personnel I was treated with utmost respect and all my concerns were treated professionally. My maintenance manager was very polite and courteous. Highly reco More

by Barebutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bishop
January 17, 2018

It was a great experience with no major issues or concerns. Jeff, the service rep, was polite and answered all my questions. When he discovered a problem, he called me and offered a solution. My car was ready w More

by george42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
January 16, 2018

Stellar Service Jeff is an excellent service rep. Great sense of humor and tells it like it is. It's always a great experience at Berlin City! More

by wdiffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
January 15, 2018

Whoops... over due inspection! Stopped in to have my VERY dirty car washed and the y told me my car was 6 weeks overdue for inspection. Having less than an hour before I had to hea More

by Alison Caulfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad & Colin
January 13, 2018

Service visit I needed a service visit to have new keys made and an oil change. A good job was done as far as I know, but it was not inexpensive and took 2 hours an More

by Ed Doughty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 11, 2018

Fast, efficient service. Even though the place was packed with customers, the service attendant gave me the time to explain what I needed and even finished the work before the More

by priusfan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse
January 10, 2018

Superior Customer Service. Berlin City has always went above and beyond. Every associate that I have interacted with is friendly, courteous, and knowledgeable. proud to call the More

by Albert Clinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
January 10, 2018

Always Friendly, Efficient, and Fair The wonderful staff at Berlin City has been servicing my Toyota Prius for 5 years, and I've never left dissatisfied. Very professionally run business. More

by John Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold
January 08, 2018

oil change & tire rotation program Mike, was courteous and took the time to answer my questions about what services maybe required in the near future. The time it took for the service More

by Surfergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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