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Berlin City Toyota of Portland - Service Center

Portland, ME

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530 Reviews

530 Reviews of Berlin City Toyota of Portland - Service Center

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March 08, 2018

Professional Service After recently moving down to the Portland area, I have no doubts that my next purchase will be from Berlin City Toyota. The professionalism I experie More

by Doolan21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dalphonse
March 08, 2018

Service was done faster than I expected. Everyone was very I was pleased with my service. Everyone was friendly. Dom ? (the person who I purchased my vehicle from remembered who I was. In all a comfortable More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bishop, Dom ? last name
March 07, 2018

Quick, courteous, and reasonably priced. Quick and accurate diagnosis. Quick service appointment. Work completed when promised. Unexpected discounts were applied which always helps. Called to More

by Toyota Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane, service advisor
March 07, 2018

Only in town for a week and needed some unexpected work unsheduled appt set up and got in 3 business days later, work completed same day as appt.; missed only one thing tire low pressure dash light. More

by bro4gas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bishop
March 06, 2018

Had a great experience with service advisor Mike Wildes Excellent service experience under the very professional Mike Wildes. He actually solved one of my problems as I talked with him in the garage entry a More

by Stephen Hunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wildes
March 02, 2018

Berlin City is "Easy"! Eric- all of your people have been wonderful at your dealership. While I may not interact frequently, when I do I am treated courteously, respectfully More

by Capt. RS Horr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek and Christy(?spelling)
March 01, 2018

Service on my rav Called my service advisor Diane Fortin for a check engine light that was on . She had the vehicle checked out and found hey sensor needed to be re More

by Kathy66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Fortin / Anthony Ross
February 23, 2018

Easy Service! I brought my van in for its 40,000 mile service. They were ready for me at the appointment time and finished up while I waited. Easy peasy!!! Thank More

by Mom Van Owner
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember his name!!!
February 23, 2018

Derek knew why I was in for service & answered all question. Great Customer Service from Derek aware of why I was in for service. He answered all questions & concerns that I had regarding my Toyota Corolla. More

by MyWay1Way
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Brad Bartke
February 22, 2018

20k service Service was done in the scheduled time. No push to do other work that wasn’t scheduled at this service level. Waiting area was nice More

by FJG
Recommend Dealer
Yes
Employees Worked With
Jeff Bishop
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