Berlin City Toyota of Portland - Service Center

Exceptional Experience Harold creates a memorably great Toyota service experience. He is professional, knowledgeable and genuinely focused on personalized service. When he Harold creates a memorably great Toyota service experience. He is professional, knowledgeable and genuinely focused on personalized service. When he recommends additional service, I never hesitate and totally trust he is always looking out for my best interest. More

Prompt, friendly and efficient The service rep was friendly and helpful, responded to my questions and kept me informed. The work was performed reasonably quickly and I appreciated The service rep was friendly and helpful, responded to my questions and kept me informed. The work was performed reasonably quickly and I appreciated receiving the status report and the multi-point inspection form. All in all an enjoyable experience. More

Excellent service Exactly as long as estimated. Prompt and friendly. Addressed all of my questions and I left completely satisfied. Very happy with service. Thank you Exactly as long as estimated. Prompt and friendly. Addressed all of my questions and I left completely satisfied. Very happy with service. Thank you very much! More

Awesome customer service The customer service in the service department is fantastic. Called in the morning got an appointment right away. Diane kept me informed on what was g The customer service in the service department is fantastic. Called in the morning got an appointment right away. Diane kept me informed on what was going on with my car and checked with me several times to see if I needed anything. She went above and beyond and made having my car serviced at Berlin City a breeze. More

Service review Excellent personal service; attentive, prompt, and responsive; service person went out of her way to make me comfortable during the wait. Service w Excellent personal service; attentive, prompt, and responsive; service person went out of her way to make me comfortable during the wait. Service was done on time and an extra discount taken in response to a coupon. More

Awesome personality! My Service manager was the best one I've had at this or any other dealership! I think his name was Jeff Bishop? Great Guy! My Service manager was the best one I've had at this or any other dealership! I think his name was Jeff Bishop? Great Guy! More

Good service!! I dealt primarily with Jeff Bishop, who was professional and very clear with his answers. He gave me status reports along the way. They help me with I dealt primarily with Jeff Bishop, who was professional and very clear with his answers. He gave me status reports along the way. They help me with everything and they were very friendly. They call me back because I lost my first appointment. Thank you Jeff Bishop. More

Diane was terrific Diane was friendly, knowledgeable and the service was fast. Car looked great at pick up - it was clean. This is my second RAV from this dealer and r Diane was friendly, knowledgeable and the service was fast. Car looked great at pick up - it was clean. This is my second RAV from this dealer and really like the car and service. More

Satisfied Consumer Service is always done promptly knowing that I have to wait. Diane Fortin is a great service representative. The service department is always helpful Service is always done promptly knowing that I have to wait. Diane Fortin is a great service representative. The service department is always helpful and willing to go the extra distance to help the consumer. Always appreciate the vehicle being washed! More

Annual State Inspection, Oil Change It was all done well and promptly. My app't. was at 8 a.m. I dealt primarily with Jeff Bishop, who was professional and very clear with his answers It was all done well and promptly. My app't. was at 8 a.m. I dealt primarily with Jeff Bishop, who was professional and very clear with his answers. He gave me status reports along the way. Overall, a very good dealership experience. More