Berlin City Toyota of Portland - Service Center

Excellent service department. The Berlin City Toyota Service department is great. Having my corolla serviced for 10k miles was very easy and quick. Brad is fantastic and was very a The Berlin City Toyota Service department is great. Having my corolla serviced for 10k miles was very easy and quick. Brad is fantastic and was very attentive and went above and beyond. More

State inspection My service writer and the service technician didn't recommend anything except truly necessary work. Happy with my experience now and in the past. Wil My service writer and the service technician didn't recommend anything except truly necessary work. Happy with my experience now and in the past. Will return in the future. More

Sticker My appointment was for a sticker and I was provided with an overall review of my vehicles condition. and it was also washed. The service advisor revie My appointment was for a sticker and I was provided with an overall review of my vehicles condition. and it was also washed. The service advisor reviewed my vehicles report with me. Then I was pleasantly surprised to see that the exterior had been washed. Thank you Toyota of Portland. More

Positive experience My car had to be towed on a Sunday to Berlin City a Toyota and I immediately emailed Diane Fortin and I had a response from her before 7:00AM on Monda My car had to be towed on a Sunday to Berlin City a Toyota and I immediately emailed Diane Fortin and I had a response from her before 7:00AM on Monday morning. She kept me informed of the problem and the diagnosis in a very timely manner via email. I always enjoy working with Diane, she is the face of the service department for me and I have always been pleased with her performance. I’ve never met or talked to a mechanic but I always feel like Diane will take care of me. 5 stars for a Diane. More

Completed the work efficiently I appreciated that they worked to get all the services necessary completed before the end of the day. I went in for two things and ended up needing m I appreciated that they worked to get all the services necessary completed before the end of the day. I went in for two things and ended up needing more work than expected. More

Excellent Service on a weekend I had just picked up my new (used) Rav in Mass and noticed that I didn't have an inspection sticker. I stopped in at Berlin City Toyota. They got me I had just picked up my new (used) Rav in Mass and noticed that I didn't have an inspection sticker. I stopped in at Berlin City Toyota. They got me right in, gave me a sticker, checked my fluids, did a multi point check. The account manager printed off a maintenance record for me, from prior to me owning the car. Everyone was so very pleasant. Oh and my sticker was free. I will definitely be taking this new vehicle here for all my maintenance. More

GREAT CUSTOMER SERVICE HAROLD BLANEY WAS VERY KNOWLEDGEABLE AND MADE SURE I UNDERSTOOD EVERYTHING THAT WAS BEING DONE FOR MY TRUCK, HE ALSO TOOK TIME OUT TO LET ME KNOW THAT HAROLD BLANEY WAS VERY KNOWLEDGEABLE AND MADE SURE I UNDERSTOOD EVERYTHING THAT WAS BEING DONE FOR MY TRUCK, HE ALSO TOOK TIME OUT TO LET ME KNOW THAT I HAD A FEW OTHER ISSUES THAT I WAS NOT AWARE OF. I WAS IN AND OUT IN LESS THAN AN HOUR AND HALF. More

Regular maintenance Mike saved me some money by noticing I had purchased my tires at Berlin City and was entitled to free rotation. That along with fast service = happy c Mike saved me some money by noticing I had purchased my tires at Berlin City and was entitled to free rotation. That along with fast service = happy customer. More

Good service I took my truck in for some regular maintenance. I got it back and noticed a strange noise the next morning. I brought it right back to the dealership I took my truck in for some regular maintenance. I got it back and noticed a strange noise the next morning. I brought it right back to the dealership and they got me in right away and fixed the issue. I was very happy with their service and recommend them. More

Outstanding Always friendly and excellent service. Very timely and able to get me an appointment close to when I call. I rarely have to wait longer than the estim Always friendly and excellent service. Very timely and able to get me an appointment close to when I call. I rarely have to wait longer than the estimated time given. More