Berlin City Toyota of Portland

It was a pleasure doing business with Mark Hunter and Berlin City. It was a very easy sales transaction and we paid the price we wanted for the vehicle. The staff were professional and the customer ser Berlin City. It was a very easy sales transaction and we paid the price we wanted for the vehicle. The staff were professional and the customer service was excellent. Mark was knowledgeable about the Prius V and its features and offered to meet with us again if we had any questions about the vehicle. This is our second time buying from Berlin City and we look forward to working with you on our next purchase. More

We had a seamless transaction and experience at Berlin City Toyota. I will recommend this dealership and Ryan to others. Great selection of cars as well. City Toyota. I will recommend this dealership and Ryan to others. Great selection of cars as well. More

My husband and I had researched cars that we wanted to purchase and had selected the Toyota RAV4. When we went to the dealership we were met and ushered to a seat where a salesman joined us shortly. Aft purchase and had selected the Toyota RAV4. When we went to the dealership we were met and ushered to a seat where a salesman joined us shortly. After providing the information on the car, we went on a test drive. Prior to and during the drive, the salesman offered to answer any questions that we might have. Upon returning, the manager followed up and asked if we had any questions; he also informed us that he was supporting our salesman who was new and wanted to make sure we were being serviced well. Our salesman, although new, offered to get answers from others for any questions he could not answer. The other staff we dealt with were experienced and knowledgeable; all were very friendly. Although the dealership was going through major renovations, I would return for not only the cars - which are quality vehicles - but also for the personnel who helped us make this purchase! More

Looking to make a significant upgrade from at 2002 4Runner to a 2013 Tacoma and went back to Berlin city Toyota after our great experience leasing a 2011 Camry two years ago. I have nothing but great 4Runner to a 2013 Tacoma and went back to Berlin city Toyota after our great experience leasing a 2011 Camry two years ago. I have nothing but great things to say about my experience with Ryan, now for the second time. Everyone at the dealership was extremely friendly, helpful, and when out of their way to make me feel at ease during the purchase of my new truck. I highly recommend Ryan and anyone at Berlin City if you are in the market for a new car or truck. More

Just bought a used Toyota Tacoma. The truck is in excellent condition and they worked hard to meet our budget! Would highly recommend purchasing a vehicle from them. Very friendly and went above an excellent condition and they worked hard to meet our budget! Would highly recommend purchasing a vehicle from them. Very friendly and went above and beyond what we expected. More

Very helpful and friendly service. We had a great experience buying a pre-owned car and felt like all the staff we met with were able to talk us through the process and make buying a call an easy and experience buying a pre-owned car and felt like all the staff we met with were able to talk us through the process and make buying a call an easy and user-friendly experience. Only thing that could have made it better was a limited supply of pre-owned cars and ability to access cars from other dealers in their affiliate. But overall we were very happy. More

This was by far the best car buying experience I have had! We had been looking for a new family car for weeks and were frustrated with the sales approaches and lack of great deals we were finding at oth had! We had been looking for a new family car for weeks and were frustrated with the sales approaches and lack of great deals we were finding at other local dealerships. I had just about given up when I decided to email Berlin City about a 2012 Toyota Camry that I felt would meet our needs. Tim Brown immediately responded with a price quote on the new Camry that would have been hard to ignore. Later that week we went to the dealership for a test drive and to see what deal could be made with my trade in. We received our offer and decided to think about it as I am a stubborn and wanted more for my trade. The next day Tim emailed me with a deal that I knew could not be outdone. We purchased the Camry about one week after my initial inquiry and Tim was very patient and did not pressure us in any way! No buyer's remorse here and I love my new Camry!! Thank you so much Tim Brown and Berlin City for making this a great experience! I will definitely go back to Berlin City for my next vehicle purchase! More

I do not mind service to take as long as it needs. I mind being told on the phone it will take 30 minutes, and then have it end up taking an hour and a half. I don't expect estimates of time to be off by tha being told on the phone it will take 30 minutes, and then have it end up taking an hour and a half. I don't expect estimates of time to be off by that much for an oil change with an appointment. More

I had an excellent experience at Berlin City. I had been to another dealer the day prior to walking into Berlin City and was very disappointed with my service. Ed was amazing and truly listened to what I wa to another dealer the day prior to walking into Berlin City and was very disappointed with my service. Ed was amazing and truly listened to what I was looking for. I walked away with a car that was exactly what I had in mind. He listened to what I wanted and that was very important to me. Each person I met while I was at Berlin City was very nice as well with smiles on their faces. I would recommend Berlin City to anyone that I know and everyone that I don't know. :) More

Sales team was awful. Went in to purchase a new toyota, got a price, told the sales team I was paying cash, got a check, screwed me on the price. No apology, no nothing from them. I also had the worst time got a price, told the sales team I was paying cash, got a check, screwed me on the price. No apology, no nothing from them. I also had the worst time attempting to get my deposit back on the car I was going to purchase. Worst experience EVER buying a car. My advice, skip Berlin City and go to Prime in Saco. Better deal, better sales team, much much better service. More