Berlin City Toyota of Portland
Portland, ME
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I recently worked with Tim Brown at Berlin City Toyota in Portland, and the experience was great. Tim worked with me both in person and online, and I left with a new Highlander for a great price. I will re Portland, and the experience was great. Tim worked with me both in person and online, and I left with a new Highlander for a great price. I will recommend this dealership, and especially Tim, to anyone in the area looking to purchase a Toyota. More
Our experience at your dealership was extremely pleasant. We had not decided to buy another Camry the day we visited but decided to do so after they offered us a better trade value for our 07 Camry, and mad We had not decided to buy another Camry the day we visited but decided to do so after they offered us a better trade value for our 07 Camry, and made us a deal we could not refuse. The other reason was because we really do like the Camry's. Our last car was economical and dependable. Sincerely, Dominic & Mary Distasio Sr. Westbrook, Maine More
Purchased a certified used Scion iQ, although with less then 6000 miles the car is still new. (and the initial break in done which is nice) Anyway, it was not my intention to buy until late next year wit then 6000 miles the car is still new. (and the initial break in done which is nice) Anyway, it was not my intention to buy until late next year with my sites set on the same model new. Just so happen to go on their web site to look around, and low and behold this baby pops up. The color is perfect, and it had the options on it that really mattered to me. (and the price was just too sweet not to jump out early on this) I'm 57 so all the high tech info jive doesn't do nothing for me, i.e.satelite radio and although it does have blue-tooth connect, I'll never use it. The day I get a smart phone will be the day I realize I'm dumber then I thought,,,ha, ha. So saw it on Monday put a deposit on it and picked it up on Thursday. My sales rep. Anthony Lekas who Bruce Wood was kind enough to set me up with, which worked out good because he's a mature person like myself and I do better with the over something crowd, well, he came out to my place and picked me up took me back to the dealership to finalize the deal which was basically done over the phone so that it was all about an hour. Enough time left over to visit my town hall and get it registered and my plates. Now if some reading this wonder what the heck is a 57 year old doing in a Scion iQ,,,I'm a minimalist. (and it's one sweet machine if you understand it's principles) The older folk out there who have bough cars over the years can relate to this when I say it can be very disheartening and dreadful having to purchase a vehicle from a dealer. I can't say the industry has changed, but Berlin City Toyota/Scion may have changed the rules of the game. You young people out there looking to get into your first new vehicle could certainly do worst. (no Vaseline required) Happy motoring.. More
Friendly, no run arounds, genuine, and efficient. Walked in looking to test drive a car, get straight talk, and possibly buy a car if the price was right. Within about 3 hours of time, I walked out with al in looking to test drive a car, get straight talk, and possibly buy a car if the price was right. Within about 3 hours of time, I walked out with all of the above and drove home in my new car. Refreshing! More
Working with Harold through email ahead of time worked well, he was very prompt and great with getting everything set up before my drive south. Harold was very accomodating when I was at the dealership ma well, he was very prompt and great with getting everything set up before my drive south. Harold was very accomodating when I was at the dealership making sure I was comfortable and had everything I needed, the car was ready and gassed up he reviewed everything with me and was very knowledged. Jim had a great personality and was easy to talk to, he described all the information thorougly, after arriving home I saw some discrepencies on my paperwork and called him immediately he helped clear everything up and make sure I was leaving with a smile. I did notice a couple scratches on the vehicle that I wish Harold would of pointed out when looking it over. Overall a great experience and I look forward to dealing with Berlin City in the future. More
I have given this rating as the customer rep could not have been more friendly, helpful and personable than Ryan. I got the car I wanted at the price I needed and am very happy with Berlin City and Ryan. have been more friendly, helpful and personable than Ryan. I got the car I wanted at the price I needed and am very happy with Berlin City and Ryan. More
We came to Berlin City looking for a used low mileage Toyota Corolla. We had emailed the dealership inquiring about vehicles, and Tim Brown, one of the salesman called us, and then worked with us on the Toyota Corolla. We had emailed the dealership inquiring about vehicles, and Tim Brown, one of the salesman called us, and then worked with us on the purchase.The vehicles we had seen on line were sold, so we offered other options. After talking with Tim Brown, a very knowledgeable, and an excellent sales person, we decided to look at a new vehicle, which ultimately we decided to purchase.The price we paid was a good price for the car. We found their website easy to navigate and informative. All the people we meet at the dealership were friendly, and helpful. The price we paid was a good price for the car. We would highly recommend this dealership. More
When I came to Berlin City Toyota I had been EVERYWHERE. I emailed for quotes, then test drove at numerous dealerships. Prime Toyota started with a crazy high price for an old Sienna, Prime Honda had slick I emailed for quotes, then test drove at numerous dealerships. Prime Toyota started with a crazy high price for an old Sienna, Prime Honda had slick-haired and even more slick-willy salesmen, Lee Dodge was shameful in their sales techniques - even attempted to use intimidation and insults. BERLIN CITY ROSE ABOVE THE REST! Their motto was "Easy" and "Easy" it was. Mike was laid back and took his time with me. He played it straight the whole time and never made me feel bad about taking my time. His sales managers were helpful and really took the support role for him when he was busy with other customers. I got a crazy good price (everybody at work is in awe of how low the price was), AND they worked their hardest to get my APR as low as surrounding Credit Unions. We walked away VERY happy and impressed with the honesty, integrity, and straightforward customer service. I will return to Berlin City Toyota in 10 years when its time to trade in the van for a new one! Thank You!!!! More
My sales associate Tim Brown made my purchase totally easy and without undue pressure. He answered my internet quiry within minutes, and made the whole process comfortable. He was knowledgeable about t easy and without undue pressure. He answered my internet quiry within minutes, and made the whole process comfortable. He was knowledgeable about the car and the financing process. Additionally, I was very pleased with the professional interaction I had with Jim Robertson in the business office. More
The sales experience at Berlin City was extremely easy and painless. Everyone was able to answer my questions with ease, which is why I came back to this dealership for my second lease! Thank you! and painless. Everyone was able to answer my questions with ease, which is why I came back to this dealership for my second lease! Thank you! More