Berlin City Toyota of Portland

80,000 mile service Great customer service. They aim to please. Very personable and accommodating. Competitive pricing with coupons and specials. Free inspection stic Great customer service. They aim to please. Very personable and accommodating. Competitive pricing with coupons and specials. Free inspection sticker and free car wash after service. More

new vehicle purchase Very satisfied with this recent purchase at Berlin City. I was able to negotiate a fair price for the vehicle I preferred. It's always disappointing Very satisfied with this recent purchase at Berlin City. I was able to negotiate a fair price for the vehicle I preferred. It's always disappointing to find dealers still throwing in over-priced gimmicks like sealants and fabric stain repellents when you can do it yourself for $10 and 15 minutes of time. These guys continue to bloat it out with these things. But you can always say no, get the price back to the right ballpark, or walk out the door. In the end, Berlin City was reasonable and willing to negotiate. I have bought 5 new vehicles from this dealership since 1990, and have no other affiliation with them. More

5K check up The 5,000 mile check up and swapping of my winter for summer tires took less than an hour. I was very satisfied with the process. The 5,000 mile check up and swapping of my winter for summer tires took less than an hour. I was very satisfied with the process. More

"Easy" Prompt and efficient service as scheduled. A minor issue was solved at the service write up, Chatted with old friends from the dealership who I've k Prompt and efficient service as scheduled. A minor issue was solved at the service write up, Chatted with old friends from the dealership who I've known for years, after working in parts at dealerships for over 30 years. More

New car purchase Michael Begley was amazing and curteous. We are currently rebuilding our credit and he patiently worked with us to help make that happen. Lee in the f Michael Begley was amazing and curteous. We are currently rebuilding our credit and he patiently worked with us to help make that happen. Lee in the finance department was very kind and answered all of our questions with care. They have earned customers for life. Thank you More

Mission Accomplished After agreeing to wait until parts were in stock for all 3 call backs, it was a smooth process. They even added a 4th recall to my appointment knowing After agreeing to wait until parts were in stock for all 3 call backs, it was a smooth process. They even added a 4th recall to my appointment knowing I wanted to accomplish all of them at once. "Price" rated as excellent since all recalls were made at Toyota's expense. More

Best sales team around I can't imagine buying from any other dealership...the entire team is the best! They are honest and friendly. I am so happy with my purchase. I can't imagine buying from any other dealership...the entire team is the best! They are honest and friendly. I am so happy with my purchase. More

Maintenance My Toyota Care Specialist, Amy Dunn, was great - very personable and efficient. I have not had much luck with Berlin City Maintenance in the past. I My Toyota Care Specialist, Amy Dunn, was great - very personable and efficient. I have not had much luck with Berlin City Maintenance in the past. It's always been a hassle to get estimates on service. I get transferred every time I call and then no one answers. I leave a message and no one calls. On one occasion I needed new tires. No one called me back so I bought them at VIP. On another occasion I needed brakes. No one called be back so I had the work done at Maine Brake Service. I stopped having service done there because it's been too much of a hassle. Maybe it will be better now that I have Amy as my Toyota Care Specialist. More

Tyler was the best sales person for our family. Tyler was very patient with me as I test drove a Prius, Camry & Avalon. He priced out all 3 and provided great feedback on my questions and concerns Tyler was very patient with me as I test drove a Prius, Camry & Avalon. He priced out all 3 and provided great feedback on my questions and concerns about my decision. He was able to get me to where I wanted to be and I feel really great about my decision to purchase the 2017 Avalon XLE Plus! More

Tyler Zimba was great to work with My experience at Berlin city Toyota was great. Tyler Zimba was a no- pressure, knowledgeable salesman. I would definitely recommend him to family and My experience at Berlin city Toyota was great. Tyler Zimba was a no- pressure, knowledgeable salesman. I would definitely recommend him to family and friends. More