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Berlin City Toyota of Portland
Portland, ME
1,140 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,140 reviews
June 26, 2017
Best experience we ever had! Our truck came put perfect! We've never been treated at are car dealership like Berlin city. Sale manager went put of his way to build the truck of my wife's dream we love it so We've never been treated at are car dealership like Berlin city. Sale manager went put of his way to build the truck of my wife's dream we love it so mich More
by Joebubar500
Employees Worked With
Matt Almy and mike progenitor. Two of the best guys ever!!!!!!
June 25, 2017
Amazing experience buying my first new car, a 2017 Toyota Corolla! Love it so far and everyone there was so nice and helpful! Definitely recommend to anyone l experience buying my first new car, a 2017 Toyota Corolla! Love it so far and everyone there was so nice and helpful! Definitely recommend to anyone looking for a new vehicle. More
by Liannehs
Employees Worked With
Forgot
June 24, 2017
service Very professional and helpful. Talked about the work being done. Came back after inspection said everything was good except the wiper blades and they Very professional and helpful. Talked about the work being done. Came back after inspection said everything was good except the wiper blades and they should be replaced. We had them replaced. More
by Jim
Employees Worked With
Micheal wildes
June 24, 2017
Great assistance The service coordinator met me and introduced himself, before I could bring the car into the garage, explained what needed to be done and came to info The service coordinator met me and introduced himself, before I could bring the car into the garage, explained what needed to be done and came to inform me when it was ready. An initial test had shown that a new battery was needed, but he rechecked that work and found that it was just a loose connection and no battery needed. More
by SteveP
Employees Worked With
Mike was the only name I encountered.
June 24, 2017
Best Dealership that i have ever been in. "Awesome Customer Service" Harold our service rep, was great he explained everything that had to be done, very professional and helpful. I am from Ma "Awesome Customer Service" Harold our service rep, was great he explained everything that had to be done, very professional and helpful. I am from Massachusetts and was treated like family at your dealership, Thank You! Thank You! Thank You! More
by fredzagrodny
Employees Worked With
Harold
June 23, 2017
GREAT JOB HAD ANOTHER GREAT EXPERIENCE AT BERLIN CITY!!THANKS MEL, CHARLIE , AND CHAD!!! SERVICE IS ALWAYS GREAT WITH JESSIE!!! THIS IS MY 5TH TOYOTA LOVING I HAD ANOTHER GREAT EXPERIENCE AT BERLIN CITY!!THANKS MEL, CHARLIE , AND CHAD!!! SERVICE IS ALWAYS GREAT WITH JESSIE!!! THIS IS MY 5TH TOYOTA LOVING IT B!!!!! More
by PAPERMAN
Employees Worked With
MELANIE, CHAD
June 23, 2017
Berlin City makes it easy The purchase of my vehicle was easy as could be I told the salesman what I wanted and give me your best price. No hassle The purchase of my vehicle was easy as could be I told the salesman what I wanted and give me your best price. No hassle More
by John H Pare
Employees Worked With
Steve,Tim,and Jim
June 16, 2017
Review Service was fine. I've been satisfied with the service we have received since buying the truck. My only thought is that I would prefer to not have to Service was fine. I've been satisfied with the service we have received since buying the truck. My only thought is that I would prefer to not have to do two surveys every time we bring it in, More
by Tacoma
Employees Worked With
Harold
June 16, 2017
The easiest car I've ever obtained I took on the task of helping my parents with obtaining a new vehicle. I talked to four local dealers and Berlin City, as I have a RAV4 from them als I took on the task of helping my parents with obtaining a new vehicle. I talked to four local dealers and Berlin City, as I have a RAV4 from them also. The local dealers were the same old "horse and pony show" . At the end of my parents decision making, a shiny new RAV4 was delivered from Portland to their driveway in upstate NY. The sales consultant, sales manager and the delivery drivers were all excellent! Just like the license frame says - "Experience Easy" More
by erik12828
Employees Worked With
Melanie Larcombe, Tim Brown, Charming delivery ladies
June 15, 2017
To inspect damage to shield Showed up without an appointment. Everyone was friendly and accommodating, especially Jesse Tavares. Expected a longer wait potentially. (Mondays are Showed up without an appointment. Everyone was friendly and accommodating, especially Jesse Tavares. Expected a longer wait potentially. (Mondays are usually particularly busy.) Had just enough wait time for a coffee and a short chapter.) As usual they even washed my Yaris. More
by linville46
Employees Worked With
Jesse Tavares
