Berlin City Toyota of Portland

Gabe Axelsen Gabe was great, he was very helpful with all of the information. He was able to get me in and out quickly, getting me the car that I wanted to purcha Gabe was great, he was very helpful with all of the information. He was able to get me in and out quickly, getting me the car that I wanted to purchase. overall just made the car buying process a lot easier than my last experience (at a different dealership) More

Much better experience than my last visit I went to Berlin City Toyota for my 2013 Prius 30K miles service. Everyone was friendly and clearly explained everything. Car was ready about mid-af I went to Berlin City Toyota for my 2013 Prius 30K miles service. Everyone was friendly and clearly explained everything. Car was ready about mid-afternoon and all charges, and changes clearly explained. My previous visit at ~25K miles was not pleasant when told I needed 4 new tires and was shocked how rapidly the tires on a brand new vehicle wore out. After I decided to go ahead with purchasing the tires (would not pass state inspection), they kept me waiting for hours to install with out telling me how long it would take. Wasted my entire day. This time was much better. More

Great Sales Service Mody was a pleasure to work with. His friendly demeanor, attentiveness, and no-pressure style made the buying process an enjoyable experience. Definit Mody was a pleasure to work with. His friendly demeanor, attentiveness, and no-pressure style made the buying process an enjoyable experience. Definitely ask for Mody! More

Great Experience The dealership and staff present themselves very well. The building is clean and the staff are dressed in professional company attire. We called ahea The dealership and staff present themselves very well. The building is clean and the staff are dressed in professional company attire. We called ahead and asked to have two vehicles ready to test drive for when we got there. I was impressed that both vehicles were ready to drive making the test drives very efficient. The salesman was very professional and knowledgeable and did not pressure us at all. Overall, it was a great experience and I would highly recommend Berlin City Toyota to my friends and family. More

Out in less time than promiced Service Advisor Derek was straight forward and got my in and out in less time than he estimated. I always appreciate the car wash before getting my v Service Advisor Derek was straight forward and got my in and out in less time than he estimated. I always appreciate the car wash before getting my vehicle back. More

Friendly, informative & comprehensive Worked with Steve when we took out the lease. Wanted to work with him again at the end of the lease. Also worked with Cliff who carefully explained ev Worked with Steve when we took out the lease. Wanted to work with him again at the end of the lease. Also worked with Cliff who carefully explained every questionwe had. Enjoyed working with them both z very professional. More

Everyone was very helpful. This is the second car we have purchased from this dealer and are very happy with the service. They are efficient and considerate, plus the waiting ar This is the second car we have purchased from this dealer and are very happy with the service. They are efficient and considerate, plus the waiting area is pleasant. More

Slowly getting better I was a loyal Berlin City service customer until the whole tenured staff left... then was replaced with poor quality workers that were a mess... dishe I was a loyal Berlin City service customer until the whole tenured staff left... then was replaced with poor quality workers that were a mess... disheveled, reeking of cigarettes, unknowledgeable, so I left. I was used to being treated like a loyal customer and then it completely changed. They’re starting to hire QUALITY people that are experienced in the car industry. Tim was so great, please keep him around because he’s what Berlin City used to be! More

Good service My repair was done promptly and quickly. Everyone was courteous. I am pleased. I have had servuce here before and I will eturn when nneeded. My repair was done promptly and quickly. Everyone was courteous. I am pleased. I have had servuce here before and I will eturn when nneeded. More

Recall fix I was given a loaner vehicle for the day due to my on call schedule. Super helpful. Also after over 6 months I can have a passenger . I was given a loaner vehicle for the day due to my on call schedule. Super helpful. Also after over 6 months I can have a passenger . More