Berlin City Toyota of Portland

had vehicle serviced-excelletn service friendly, prompt service, no complaints, little wait time, quick in , quick out, went over the service results with me at end. Def coming back for the friendly, prompt service, no complaints, little wait time, quick in , quick out, went over the service results with me at end. Def coming back for the rest of my services More

State inspection Inspection was done as well as a car wash in under an hour! Unfortunately they did not have the manpower so I could schedule a detailing. I am hoping Inspection was done as well as a car wash in under an hour! Unfortunately they did not have the manpower so I could schedule a detailing. I am hoping they will get a detailed soon. More

First maintenance checkup I took my new Toyota Rav 4 SE to Berlin City in Portland, ME for the first service maintenance on 07/13/2017. I was expecting a wait of an hour and I took my new Toyota Rav 4 SE to Berlin City in Portland, ME for the first service maintenance on 07/13/2017. I was expecting a wait of an hour and a half and was in and out in less than an hour! I hope all of my future service maintenance appointments are as smooth as this one!! More

excellent. I have worked with this dealership several times in the past and my sales person Mark Hunter was excellent. I was very pleased with the entire sales p I have worked with this dealership several times in the past and my sales person Mark Hunter was excellent. I was very pleased with the entire sales process yesterday. It was EASY. Thank you very much. More

Purchasing a Rav 4 Hybrid Our experience was great! The sales rep, Tyler, was very knowledgable about the vehicle and was kind enough to show us how all the safety features wor Our experience was great! The sales rep, Tyler, was very knowledgable about the vehicle and was kind enough to show us how all the safety features worked and all the technological capabilities of the car. He was not a high pressure sales person and we felt very comfortable dealing with him. More

Great Service Helpful and very professional-The service staff go above and beyond. It took longer than first quoted; however they took care of additional items incl Helpful and very professional-The service staff go above and beyond. It took longer than first quoted; however they took care of additional items including a recall that I was not aware of. More

very good place and nice service You can have acup of coffee there and your car get serviced for free with Toyota care. Very good experience with them. I will recommend it to my frien You can have acup of coffee there and your car get serviced for free with Toyota care. Very good experience with them. I will recommend it to my friends. More

Very Pleased Very happy with the service provided. I'm from out of town and I brought my vehicle in for routine maintenance. Diane Fortin arranged to get my vehicl Very happy with the service provided. I'm from out of town and I brought my vehicle in for routine maintenance. Diane Fortin arranged to get my vehicle right in while I waited. Thank you More

Ignored I was early for my appt. No one greeted me at my car. I went into the service dept. and 2 employees were working on a computer. I stood for 5 minute I was early for my appt. No one greeted me at my car. I went into the service dept. and 2 employees were working on a computer. I stood for 5 minutes without them acknowledging me. I am a receptionist and I assure you that if someone walks in I acknowledge them immediately. Once they found the service person I was assigned to everything went smoothly. I just was so surprised that they didn't acknowledge me. Certainly not a professional image. My service rep. was excellent. More

Great State Inspection Experience Thanks to the Berlin City Toyota team for a great 20 RAV4 State Inspection experience! Tim was a terrific service manager! He got the car delivered Thanks to the Berlin City Toyota team for a great 20 RAV4 State Inspection experience! Tim was a terrific service manager! He got the car delivered on time and with no findings. I also appreciate the 80 courtesy inspection and the wash job. All around a great experience that cost nothing! More