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Berlin City Toyota of Portland
Portland, ME
1,140 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,140 reviews
July 29, 2017
Smooth, fast and efficient service Jesse met me after I arrived during in the service bay and was warm and friendly. The car was serviced and ready ahead of schedule and then walked to Jesse met me after I arrived during in the service bay and was warm and friendly. The car was serviced and ready ahead of schedule and then walked to my now clean car. Thank you and Travel well. More
by Galeach1989
Employees Worked With
Jesse, Kiera
July 29, 2017
Buying my new Camry We had our 2002 Camry and were looking to replace it with a 2017 just as the 2018 were coming onto the lot. This dealership had an excellent choice o We had our 2002 Camry and were looking to replace it with a 2017 just as the 2018 were coming onto the lot. This dealership had an excellent choice of cars and helped us to find the perfect new replacement. More
by McKenna
Employees Worked With
Dominicik Bernard was very knowledgable in explaining the cars features, and getting the price we felt was fair for our trade in. Jared Grant helped with the financing even though we were missing the title for our trade in.
July 29, 2017
Came in for oil change, other issues were uncovered. Diane Fortin was great in providing me with a loaner and getting the repairs done UNDER the original cost estimate. Here are 25 additional review words that Fortin was great in providing me with a loaner and getting the repairs done UNDER the original cost estimate. Here are 25 additional review words that did not appear nesseccary to me. More
by youbettacha99
Employees Worked With
Diane Fotin
July 29, 2017
Purchase of Toyota Highlander & Rav4 Our sales rep, Nick Neadeau did an amazing job of locating the cars we wanted and made the process seamless. I wouldn't purchase a car from anyone el Our sales rep, Nick Neadeau did an amazing job of locating the cars we wanted and made the process seamless. I wouldn't purchase a car from anyone else. More
by Todd123
Employees Worked With
Nick Neadeau, Cliff
July 28, 2017
Perfect Very fair prices great service very comfortable waiting room think they even had a keurig coffee maker people were very acomadating I was in and out i Very fair prices great service very comfortable waiting room think they even had a keurig coffee maker people were very acomadating I was in and out in no time More
by Northman39
Employees Worked With
Harold
July 27, 2017
my visit told me how long the work would take and kept me informed of the progress .The service workers with their updates made the visit both pleasant and rel told me how long the work would take and kept me informed of the progress .The service workers with their updates made the visit both pleasant and relaxing. The most important part the work took almost exactly how long they predicted. More
by oddlindabelle73
Employees Worked With
Tim
July 27, 2017
Professional, efficient, friendly Routine maintenance- from the moment I arrived to the end of the visit, everything ran efficiently and smoothly. They even took me earlier than my sc Routine maintenance- from the moment I arrived to the end of the visit, everything ran efficiently and smoothly. They even took me earlier than my scheduled appointment. Very appreciative. More
by Toyota123
Employees Worked With
Michael wildes, Jeffrey bergeron
July 27, 2017
15k service Prompt professional and thorough every visit. Couldn't have asked for a better experience from Sales to service. Would recommend to all of my friend Prompt professional and thorough every visit. Couldn't have asked for a better experience from Sales to service. Would recommend to all of my friends family and anyone looking for a reliable vehicle and a great dealer. More
by Twhaller
Employees Worked With
Jesse
July 27, 2017
EXCELLENT experience all around! My salesperson (Tyler Zimba) was very professional and helpful, the finance folks were great, and the overall team at Berlin City, Portland has been t My salesperson (Tyler Zimba) was very professional and helpful, the finance folks were great, and the overall team at Berlin City, Portland has been terrific (I have been a customer for many years). I always highly recommend this dealership. More
by steve strand
Employees Worked With
see review herein
July 26, 2017
Very good service Very good. Responsive. listens. cares. good service. good service. He offered to do oil change for my son which i appreciated. Good service thats all Very good. Responsive. listens. cares. good service. good service. He offered to do oil change for my son which i appreciated. Good service thats all More
by toyota
Employees Worked With
Jeff
