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Berlin City Toyota of Portland
Portland, ME
1,140 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,140 reviews
October 10, 2017
Very fast service. I was in and out with the service I needed, even though it was exceptionally busy. It was a very comfortable waiting room and snacks to boot. I was in and out with the service I needed, even though it was exceptionally busy. It was a very comfortable waiting room and snacks to boot. More
by Fastservice
Employees Worked With
Jeff
October 09, 2017
Very helpful. The transactions was painless. They delivered it right to my door and I a out of state in New York. Very nice people to deal with. The transactions was painless. They delivered it right to my door and I a out of state in New York. Very nice people to deal with. More
by WSW
Employees Worked With
3
October 08, 2017
Excellent The people I worked with were amazing and I would definitely recommend this place to friends. Jake Holmstead is a straight shooter and really loves an The people I worked with were amazing and I would definitely recommend this place to friends. Jake Holmstead is a straight shooter and really loves and is knowledgeable about Toyota. This is why I'm a repeat customer. More
by NeeNee
Employees Worked With
Jake & Jarrod
October 06, 2017
One and Done My second visit for service on my 2017 Highlander. Service and attention to detail is excellent! My concerns were validated and attended to. Although My second visit for service on my 2017 Highlander. Service and attention to detail is excellent! My concerns were validated and attended to. Although I went to the deanship for scheduled services, I got my inspection done as well...for free...one visit and done with inspection as well...one and done. More
by 2017Highlander
Employees Worked With
Jess
October 06, 2017
see above Great service! I was early and Jeff took me in. Everything was completed in a timely manner. I had a GPS question and he referred me to my salesman, Great service! I was early and Jeff took me in. Everything was completed in a timely manner. I had a GPS question and he referred me to my salesman, Peter, who took care of me very well and professionally. More
by Diane
Employees Worked With
see above
October 06, 2017
service Great service, done in a timely fashion. Friendly personnel. Easy entrance and departure. The best finishing touch, a car wash. No complaints. Will b Great service, done in a timely fashion. Friendly personnel. Easy entrance and departure. The best finishing touch, a car wash. No complaints. Will be back in 5000 miles. More
by Sue
Employees Worked With
Diane
October 05, 2017
Very good experience Very knowledgeable personnel, easy process without any complication and nice selection of cars. Great experience throughout entire process. Steve, my Very knowledgeable personnel, easy process without any complication and nice selection of cars. Great experience throughout entire process. Steve, my representative is a fantastic ambassador for Berlin Toyota. . More
by Tom
Employees Worked With
Steve L., my sales representative, really great
October 04, 2017
Inspection Fast and friendly service. The inspection was free. I was able to book the appointment online, even change it online. That was very convenient. I will Fast and friendly service. The inspection was free. I was able to book the appointment online, even change it online. That was very convenient. I will use this feature again. Thank you. More
by Kathy
Employees Worked With
Steve ?
October 03, 2017
Very Accommodating Melanie worked hard to find the exact vehicle I wanted, even though there wasn't one on their lot. The truck was found within a week and the transacti Melanie worked hard to find the exact vehicle I wanted, even though there wasn't one on their lot. The truck was found within a week and the transaction was quick and easy. More
by Amanzo
Employees Worked With
Melanie
October 03, 2017
Smooth and Efficient Experience From start to finish my car purchasing experience with Berlin City was smooth and efficient. The sales personnel (Jonathan and Matthew) were very acco From start to finish my car purchasing experience with Berlin City was smooth and efficient. The sales personnel (Jonathan and Matthew) were very accommodating. They both made the purchasing experience a pleasure. I am very pleased with how I was handled at Berlin City. More
by Gu!tar54
Employees Worked With
Jonathan Olmsted and Mattew Knightly
