Berlin City Toyota of Portland

Speedy in and out I was in for a routine 15,000 mile service and it was accomplished in an hour, as promised. They suggested doing an inspection as well, as that was du I was in for a routine 15,000 mile service and it was accomplished in an hour, as promised. They suggested doing an inspection as well, as that was due the following week and I appreciated the idea. The waiting room is spacious and offers snacks and drinks and popcorn, though that machine was empty. I didn’t particularly appreciate the trashy show on the TV, however. I did have some questions about my lease and waited at the desk in the sales room. No one was around and no one showed any interest in helping me so I decided I would do it later by phone. More

Best dealership I've ever encountered The sales, management, and finance teams worked seamlessly to help me complete the transaction in record time. I travel extensively for a living and t The sales, management, and finance teams worked seamlessly to help me complete the transaction in record time. I travel extensively for a living and the little time I have at home to spend with family is valuable. The team at the dealership recognized that and helped me select and lease the vehicle I needed in record time. I would (and do) recommend this dealership to anyone and everyone who is looking for a vehicle - new or used. More

Smooth transaction. I am a repeat Repeat customer. . I’m very happy with the dealership and Peter Gordon . He handled all aspects of this transaction well. I’m happy I am a repeat Repeat customer. . I’m very happy with the dealership and Peter Gordon . He handled all aspects of this transaction well. I’m happy with with terms and conditions of the sale. Happy with my vehicle I More

Excellent Service The two WONDERFUL ladies in the office plus Harold solved my issue, insured my safety, and for that I will be a returning customer! Thank you again:) The two WONDERFUL ladies in the office plus Harold solved my issue, insured my safety, and for that I will be a returning customer! Thank you again:) More

A great experience Melanie is the most knowledgeable car person I've dealt with. She was so helpful throughout the process of delivering my new car. She took the time Melanie is the most knowledgeable car person I've dealt with. She was so helpful throughout the process of delivering my new car. She took the time to show me how the car works; paired my phone with the car, added my address book, setup speed dial, preset my favorite radio stations, etc. She went through the whole dashboard showing me all the safety features like Blind Side Monitoring, auto headlight dimming, Rear Cross Traffic Monitor, etc. and how to set them up. She did a great job in getting me started; way more then I was expecting. More

Friendly and fast I did not have an appointment and was able to get my issue resolved right away. Enjoyed a cup of coffee and you always have the paper to read. I did not have an appointment and was able to get my issue resolved right away. Enjoyed a cup of coffee and you always have the paper to read. More

Not your grandmother's Camry This is probably my 8th Camry, and yes, I am a grandmother, but the styling on the 2018 model is so sleek and the technology is remarkable. Berlin Ci This is probably my 8th Camry, and yes, I am a grandmother, but the styling on the 2018 model is so sleek and the technology is remarkable. Berlin City and Matt Ally have been my go-to dealers for a long time and the wonderful Melanie made the entire experience, well...easy! More

Trade vehicle My sales person was Stephen Lawrence and he was delightful to do business with. No hard sell at all. I felt he worked diligently to help get me to m My sales person was Stephen Lawrence and he was delightful to do business with. No hard sell at all. I felt he worked diligently to help get me to my goal of owning another Toyota Highlander.. I had been shopping 2 other dealerships and he made me feel like he wanted my business and certainly earned it and kept me in a Toyota. I would definitely recommend Stephen and Berlin City Toyota to my friends. More

Great experience Buying a new car can take time. Berlin City Toyota did a great job helping us to get in and out. They also were wonderful at making sure we knew all a Buying a new car can take time. Berlin City Toyota did a great job helping us to get in and out. They also were wonderful at making sure we knew all about our new car before leaving. I was very pleased with everyone who we worked with. More

Very professional and pleasant I brought my 2017 Avalon in for its 5000 mile service on October 16th. I was met by Jeff Bishop and was checked in promptly and professionally. All I brought my 2017 Avalon in for its 5000 mile service on October 16th. I was met by Jeff Bishop and was checked in promptly and professionally. All went well and I was pleased with the service, staff that I met and the prompt servicing of my vehicle. The waiting area was pleasant and comfortable. More