Berlin City Toyota of Portland

Great service!! Mike in service was fabulous. He took care of multiple items for me while I was out of town. I arrived home with everything fixed and ready to go. Mike in service was fabulous. He took care of multiple items for me while I was out of town. I arrived home with everything fixed and ready to go. More

1 Year Scheduled Service & State Inspection I received a prompt courteous check in for the scheduled service that would be done. The service was completed along with a free state inspection and I received a prompt courteous check in for the scheduled service that would be done. The service was completed along with a free state inspection and car wash. I did not have to wait long and my car was washed and returned to me. More

Factory Recall Factory recall, didn't cost anything and was done within the time estimated. It appears that the job was done correctly. Drivers seat was not adjust Factory recall, didn't cost anything and was done within the time estimated. It appears that the job was done correctly. Drivers seat was not adjusted to my configuration, but I readjusted it before driving off. More

Great service as always Despite it being an extremely busy day at the garage, the team treated me like I was the only customer. They took excellent care of my RAV4 and me. Despite it being an extremely busy day at the garage, the team treated me like I was the only customer. They took excellent care of my RAV4 and me. Thank you! More

Excellent service appointment Service Dept was excellent. I can't say the same for the Contract Dept - I had a LOT of trouble there. I'd have reservations about recommending the d Service Dept was excellent. I can't say the same for the Contract Dept - I had a LOT of trouble there. I'd have reservations about recommending the dealership because of it. More

Diane's Miracle Advisor Diane changed my scheduled 80,000 maintenance from Tuesday afternoon to Tuesday morning once she learned of my presence on Berlin City Toyota Advisor Diane changed my scheduled 80,000 maintenance from Tuesday afternoon to Tuesday morning once she learned of my presence on Berlin City Toyota grounds. My plans had changed and so Diane made schedule changes n response. Three cheers for Diane!! KSA More

Your staff and service is Great!!! Michael Wildes does a supper job and treated me like family and makes getting my Avalon serviced a very pleasant experience. Mike keep up the great wo Michael Wildes does a supper job and treated me like family and makes getting my Avalon serviced a very pleasant experience. Mike keep up the great work and we will see you in 5000 miles. Bob & Muriel McGuire More

Purchasing my Brand new 4 Runner was a breeze, VIP service! I received VIP service the minute I walked through the door! My sales team went above and beyond helping me get into my 4 Runner! I am over the top I received VIP service the minute I walked through the door! My sales team went above and beyond helping me get into my 4 Runner! I am over the top impressed. No stress whatsoever. I am a Berlin City customer for life. Big Shout out to Eric Johnson, Melanie Larcombe, and Lee Ross, the Dream Team, Thank you!! More

Honest treatment I had recently heped my grandson purchase a new RAV4. Dominic Barnard was a key reason I decided two weeks later to purchase a new RAV4 for my wife a I had recently heped my grandson purchase a new RAV4. Dominic Barnard was a key reason I decided two weeks later to purchase a new RAV4 for my wife and myself. He was easy to work with and meet our needs both in obtaining the features we wanted at a price we believed to be fair. More

State Inspection I waited 10days to get an appointment to have my vehicle inspected because I needed to wait for the work to be done. Once there the inspection was don I waited 10days to get an appointment to have my vehicle inspected because I needed to wait for the work to be done. Once there the inspection was done in a timely manner and my van was washed. The vehicle washing is an added bonus that I greatly appreciate especially as the weather gets colder. More