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Berlin City Toyota of Portland
Portland, ME
1,140 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,140 reviews
November 23, 2017
Great service Very accommodating, friendly service. They were able to do work really fast as I was pressed with time. Highly recommended. Easy drop off, comfortable Very accommodating, friendly service. They were able to do work really fast as I was pressed with time. Highly recommended. Easy drop off, comfortable waiting area, dog friendly More
by Regina
Employees Worked With
No sure
November 22, 2017
Excellent Service The staff was very friendly and very accommodating, Matthew walked me through the whole process and made sure I got everything I needed in the vehicle The staff was very friendly and very accommodating, Matthew walked me through the whole process and made sure I got everything I needed in the vehicle I was looking for. Im very appreciative, this being the first car I've ever bought. Would definitely go back to their dealership again More
by Casey
Employees Worked With
Matthew Knightly
November 22, 2017
Pleasantly surprised Who likes to have service done on your car? I was met by a very nice young lady who told me that my service writer Jesse would be right with me. Jesse Who likes to have service done on your car? I was met by a very nice young lady who told me that my service writer Jesse would be right with me. Jesse showed up seconds later told me they were running a little behind schedule but they would do their best to get me completed as soon as possible. To my surprise he was coming to get me 45 minutes later and they had washed my 4 runner for me. This is my first Toyota after having about 24 different Chevrolets so far I couldn't be happier. More
by Mike D
Employees Worked With
Jesse Tavares
November 21, 2017
Wonderful dealership I bought my car at Berlin Toyota in 2008 and have taken it back for service since then. Service Dept is excellent and let me know if there is anythin I bought my car at Berlin Toyota in 2008 and have taken it back for service since then. Service Dept is excellent and let me know if there is anything wrong and quickly remedy the problem. I am very satisfied with them. More
by Ruth
Employees Worked With
Mike in Service
November 21, 2017
Great experience Peter was friendly, knowledgeable and willing to work with our budget. Taking a test drive was easy and a great experience and helped me get a feel fo Peter was friendly, knowledgeable and willing to work with our budget. Taking a test drive was easy and a great experience and helped me get a feel for the different features. More
by Hockeymom
Employees Worked With
Peter
November 21, 2017
Excellent Outstanding - made the whole experience of trading in an old and purchasing a new car as easy and pain free as possible. Our salesman was exceptional Outstanding - made the whole experience of trading in an old and purchasing a new car as easy and pain free as possible. Our salesman was exceptional and should be commended for his work. Would absolutely consider buying all future cars here More
by newcar
Employees Worked With
Michael Profenno
November 20, 2017
Very professional and timely I have ALWAYS found Berlin City Toyota to have wonderful, professional service, and this time was no exception! The people are friendly, informative a I have ALWAYS found Berlin City Toyota to have wonderful, professional service, and this time was no exception! The people are friendly, informative and caring. More
by steve strand
Employees Worked With
Jesse (sales)
November 19, 2017
Honest, friendly service Nice way to start the day. No hassles, no selling of that you do not need. SIT BACK and relax while your auto is pampered. Nice way to start the day. No hassles, no selling of that you do not need. SIT BACK and relax while your auto is pampered. More
by Susan walsh
Employees Worked With
Jesse
November 18, 2017
Fixed a 3rd Party Brake Job A third party had done the front brakes on my 2008 Sienna, and they squealed like crazy for the next 2,500 miles. I couldn't take it anymore and went A third party had done the front brakes on my 2008 Sienna, and they squealed like crazy for the next 2,500 miles. I couldn't take it anymore and went to Berlin City to make the problem go away - which they did for a very reasonable price. I am very happy with the service (no more squeals!!!) and will go to Berlin City first for all my Toyota service in the future. More
by MikeS
Employees Worked With
Mike Wildes
November 17, 2017
5000 mile check up Every thing went ver well. Jeff was very informative. I did not have a long wait, which I like. He set up my next appointment for me also. Every thing went ver well. Jeff was very informative. I did not have a long wait, which I like. He set up my next appointment for me also. More
by Little d
Employees Worked With
Jeff
