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Berlin City Toyota of Portland

Portland, ME

4.0
1,140 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps. The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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191 Riverside Street

Portland, ME

04103

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Showing 1,140 reviews

January 15, 2018

Whoops... over due inspection! Stopped in to have my VERY dirty car washed and the y told me my car was 6 weeks overdue for inspection. Having less than an hour before I had to hea More

by Alison Caulfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad & Colin
January 14, 2018

Great sales service This is the second vehicle we purchased through Stephen Lawrence at Berlin City. He is very helpful and committed to giving us the information we nee More

by Rpcryan
Recommend Dealer
Yes
Employees Worked With
Stephen Lawrence, Matt, Chris
January 13, 2018

Service visit I needed a service visit to have new keys made and an oil change. A good job was done as far as I know, but it was not inexpensive and took 2 hours an More

by Ed Doughty
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 13, 2018

Very happy with all of the people we talked to. The people we saw were very friendly and they really listen to what we had to say. I would recommend Berlin City to any one. More

by Sandra Miner
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Gabe Axelsen He was amazing. Could not of ask for a better person to deal with. Thanks Gabe
January 13, 2018

Excellant, Pleasant, Friendly and Satisfing! Your representative, Melaine Larcombe, did a great job searching for the Highlander colored vehicle I was looking for, along with what I wanted on it More

by Ocean Designer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melaine Larcombe, Jared Grant
January 11, 2018

Fast, efficient service. Even though the place was packed with customers, the service attendant gave me the time to explain what I needed and even finished the work before the More

by priusfan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse
January 10, 2018

Superior Customer Service. Berlin City has always went above and beyond. Every associate that I have interacted with is friendly, courteous, and knowledgeable. proud to call the More

by Albert Clinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
January 10, 2018

Extremely Helpful Extremely courteous salesman who went the "extra" mile to assist me and my family. We truly appreciated all that you did to assist us with this purcha More

by LarryP2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mutombo
January 10, 2018

Always Friendly, Efficient, and Fair The wonderful staff at Berlin City has been servicing my Toyota Prius for 5 years, and I've never left dissatisfied. Very professionally run business. More

by John Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold
January 08, 2018

oil change & tire rotation program Mike, was courteous and took the time to answer my questions about what services maybe required in the near future. The time it took for the service More

by Surfergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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