Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Berlin City Toyota of Portland
Portland, ME
1,140 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,140 reviews
February 16, 2018
Everything went great They where very nice and help out great. Always was making sure my wife and I was doing well while waiting for all the paper work to be done. They where very nice and help out great. Always was making sure my wife and I was doing well while waiting for all the paper work to be done. More
by Shawn1315
Employees Worked With
Mike porfeno
February 16, 2018
Always great service I love working with Harold. I always have a great expierence when I am in for service. I have both waited and dropped my vehicle off and it always goe I love working with Harold. I always have a great expierence when I am in for service. I have both waited and dropped my vehicle off and it always goes just as planned. More
by revolt25
Employees Worked With
Harold blaney
February 15, 2018
20,000 mile service on Sienna Friendly, efficient service from Jeff Bishop; explained options for a couple of upcoming issues so that I can deal with them in the near future. Friendly, efficient service from Jeff Bishop; explained options for a couple of upcoming issues so that I can deal with them in the near future. More
by Dennis
Employees Worked With
Jeff Bishop
February 14, 2018
125,000 mile servicing Excellent service, as always. Regular maintenance. Fast, efficient, done in an hour. Mr. Wildes went so far as to carry my oxygen tank to the car for Excellent service, as always. Regular maintenance. Fast, efficient, done in an hour. Mr. Wildes went so far as to carry my oxygen tank to the car for me, and had the car drawn up as close to the door as possible. More
by bubba
Employees Worked With
Michael Wildes
February 13, 2018
Great experience once again! Once again Berlin Toyota took great care of me. From the woman who greeted me, to the service professional to Melanie (who sold me my car). Truly wo Once again Berlin Toyota took great care of me. From the woman who greeted me, to the service professional to Melanie (who sold me my car). Truly wonderful More
by Lori and Ed
Employees Worked With
Bob & Melanie
February 13, 2018
End of Lease Issues I wanted my end-of- lease options. I was given clear,prompt and reasonable options. I was a little disappointed with Toyota's low mileage adjustments. I wanted my end-of- lease options. I was given clear,prompt and reasonable options. I was a little disappointed with Toyota's low mileage adjustments. More
by genuone
Employees Worked With
Tim Brown and Jesse
February 11, 2018
good service Happy with the level of service Easy to set up service appointment, Fast service less waiting around. Nice waiting area with WiFi and cable, free coff Happy with the level of service Easy to set up service appointment, Fast service less waiting around. Nice waiting area with WiFi and cable, free coffee and donuts. More
by Howard Foss
Employees Worked With
Don`t remember names
February 10, 2018
Great service The team working on my car was quick, thoughtful and thorough. I was able to get an appointment during that same week for a day and time that was conv The team working on my car was quick, thoughtful and thorough. I was able to get an appointment during that same week for a day and time that was convenient to my schedule. More
by Hockeymom
Employees Worked With
Not sure
February 10, 2018
Excellent experience Friendly and quick. Best car buying experience so far. Mark was courteous and helpful. Everyone I came in contact with was low pressure and friend Friendly and quick. Best car buying experience so far. Mark was courteous and helpful. Everyone I came in contact with was low pressure and friendly. More
by Mickey G
Employees Worked With
Mark Hunter
February 09, 2018
Awesome service! On time and helpful service. They did everything I needed and washed all the road salt from my poor car. They also have a extremely helpful parts d On time and helpful service. They did everything I needed and washed all the road salt from my poor car. They also have a extremely helpful parts desk and they had the car mats I needed in stock. More
by Mancini
Employees Worked With
Sorry, I don't remember and the paperwork is in my car.
