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Berlin City Toyota of Portland

Portland, ME

4.0
1,140 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps. The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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191 Riverside Street

Portland, ME

04103

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Showing 1,140 reviews

March 01, 2018

Service on my rav Called my service advisor Diane Fortin for a check engine light that was on . She had the vehicle checked out and found hey sensor needed to be re More

by Kathy66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Fortin / Anthony Ross
March 01, 2018

Excellent service and great job. Very happy with it. The person that I dealt with was fabulous and very welcoming. Made me know she was doing all she could to take c More

by tilt1952
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane.
February 28, 2018

Great experience I stopped in to Berlin City just by chance after being dissatisfied at another dealership. I was actually looking for a Jeep, but thought i would chec More

by Debbie Hall
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Recommend Dealer
Yes
Employees Worked With
Tucker Murch
February 27, 2018

Excellent service Mark Hunter was very helpful and not overbearing in our search to lease a new Corolla, and before we knew it were driving home in our new 2018 Corol More

by Mary Katherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Almy
February 24, 2018

Excellent!! Mark Hunter immediately came over to me when I walked through the door to ask how he could help me and he was most helpful throughout the process of t More

by IslandB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I cannot remember the name of the person who arranged the loan for me, but he was most helpful as well.
February 23, 2018

Purchased a new Tundra at Berlin City. So far it’s been a positive experience. My sales person Melanie was very attentive and helpful. My Vehicle so far has been a great and I look forw More

by Tundra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie in Sales for Toyota
February 23, 2018

Very helpful and professional staff! From start to finish the staff were very helpful! They made our car buying experience very pleasant! I woukd recommend this dealership to my family More

by Dms339409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tibault
February 23, 2018

Easy Service! I brought my van in for its 40,000 mile service. They were ready for me at the appointment time and finished up while I waited. Easy peasy!!! Thank More

by Mom Van Owner
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember his name!!!
February 23, 2018

Great experience Leased a new RAV4 from here. Salesman Gabe was exceptionally helpful without being overbearing, the perfect combination of knowledgeable and nonchalan More

by Lease I Can Do
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabe Axelsen
February 23, 2018

Derek knew why I was in for service & answered all question. Great Customer Service from Derek aware of why I was in for service. He answered all questions & concerns that I had regarding my Toyota Corolla. More

by MyWay1Way
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Brad Bartke
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