Berlin City Toyota of Portland

Good service I took my truck in for some regular maintenance. I got it back and noticed a strange noise the next morning. I brought it right back to the dealership I took my truck in for some regular maintenance. I got it back and noticed a strange noise the next morning. I brought it right back to the dealership and they got me in right away and fixed the issue. I was very happy with their service and recommend them. More

Purchase of 2018 Rav4 Fantastic experience. Love the new vehicle and the attention I received from Brady and Melanie in Sales! They worked with me to get me what I wanted Fantastic experience. Love the new vehicle and the attention I received from Brady and Melanie in Sales! They worked with me to get me what I wanted for a fair deal! More

Outstanding Always friendly and excellent service. Very timely and able to get me an appointment close to when I call. I rarely have to wait longer than the estim Always friendly and excellent service. Very timely and able to get me an appointment close to when I call. I rarely have to wait longer than the estimated time given. More

Exceptional Experience Harold creates a memorably great Toyota service experience. He is professional, knowledgeable and genuinely focused on personalized service. When he Harold creates a memorably great Toyota service experience. He is professional, knowledgeable and genuinely focused on personalized service. When he recommends additional service, I never hesitate and totally trust he is always looking out for my best interest. More

Prompt, friendly and efficient The service rep was friendly and helpful, responded to my questions and kept me informed. The work was performed reasonably quickly and I appreciated The service rep was friendly and helpful, responded to my questions and kept me informed. The work was performed reasonably quickly and I appreciated receiving the status report and the multi-point inspection form. All in all an enjoyable experience. More

Excellent service Exactly as long as estimated. Prompt and friendly. Addressed all of my questions and I left completely satisfied. Very happy with service. Thank you Exactly as long as estimated. Prompt and friendly. Addressed all of my questions and I left completely satisfied. Very happy with service. Thank you very much! More

Sales Experience Excellent service. So quick and easy, compared to the last car I bought (12 years ago, also here). Salesman was knowledgeable about the product and Excellent service. So quick and easy, compared to the last car I bought (12 years ago, also here). Salesman was knowledgeable about the product and answered all of our questions, even a few after the sale. Tucker is a valuable member of the Berlin City team, and I've already recommended him to several family and friends. Finance Department was efficient and friendly! Thanks to all for making this an almost enjoyable experience! More

Positive Sales Experience Matt made the experience of choosing and leasing a vehicle relaxed and easy. There was no pressure or rush. He answered all of my questions about the Matt made the experience of choosing and leasing a vehicle relaxed and easy. There was no pressure or rush. He answered all of my questions about the vehicles and the purchase and lease options. I felt comfortable taking my time to decide which vehicle and model I wanted. More

Awesome customer service The customer service in the service department is fantastic. Called in the morning got an appointment right away. Diane kept me informed on what was g The customer service in the service department is fantastic. Called in the morning got an appointment right away. Diane kept me informed on what was going on with my car and checked with me several times to see if I needed anything. She went above and beyond and made having my car serviced at Berlin City a breeze. More

Satisfied customer It was refreshing to experience the focus on the customer. Steve was very personable and took everything I said seriously. He definitely exceeded my It was refreshing to experience the focus on the customer. Steve was very personable and took everything I said seriously. He definitely exceeded my expectations so it was an easy decision to buy the Rav 4. More