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Berlin City Toyota of Portland

Portland, ME

4.0
1,140 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps. The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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191 Riverside Street

Portland, ME

04103

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Showing 1,140 reviews

April 16, 2018

oil change I had a Saturday appointment for a routine oil change. They took me right away and in no time my car was ready and washed as well. Nice speedy service More

by Kathy66
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Fortin
April 13, 2018

it exceeded my expectations The service process went very smooth. My car was taken at the appt time, we reviewed exactly what was to be done. Guidance was provided as what I sh More

by 8 time toyota owner
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bishop
April 13, 2018

Professional, friendly and helpful! The service rep did a great job, and my car service was completed expediently. And I very much appreciate the shuttle service to work and back! More

by Laura Lynn
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Brad -- I can't recall is last name -- sorry! and Bob provided the shuttle service
April 13, 2018

Pleasantly surprised I was pleasantly surprised by how easy the whole vehicle buying experince was with the professionals at Berlin City. From the very start they responde More

by Pearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knightly, Steve Lawrence, and Brady Blackman, Jared Grant
April 13, 2018

Warranty check on Pleasant and courteous employees. They were unable to solve my problem but the symptoms the car had couldn't be duplicated. The car may have to be le More

by 2005 Camry
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wildes, Diane
April 12, 2018

Great Service rep Harold is very thorough and helpful when I come in. I appreciate his professional and friendly approach. Service was completed in a timely manner and More

by Ledavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blaney
April 11, 2018

Excellent service The service was prompt, courteous and professional. My car was clean and ready within the hour. Thank you very much. I’ll see you in ten thousand mile More

by Highlander
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
April 11, 2018

Great service Greeted w a smile service was explained very well and work was completed timely! Only slight issue was it was Quite cold in waiting room at least for More

by Jseq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane
April 11, 2018

Great service! Personal and friendly Harold was top notch - personal and very helpful He was upfront with all that my car needed. Bob was excellent getting me to and from work. Thank y More

by savagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blaney
April 08, 2018

90,000 Mi Service My thanks to Diane F...she’s very knowledgeable and always “on her game “. Brian, in Parts, is always helpful as well. Great experience.with both. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Fortin
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