Berlin City Toyota of Portland

Went for my 30,000 mile service. Every one I dealt with that day was extremely helpful and moved me along what seemed to me a record time...in and out that day! Every one I dealt with that day was extremely helpful and moved me along what seemed to me a record time...in and out that day! More

working with Mutombo Having purchased our last 5 vehicles there, Mutombo already knew what was important to seal the deal. We looked at different dealerships, emailed our Having purchased our last 5 vehicles there, Mutombo already knew what was important to seal the deal. We looked at different dealerships, emailed our specifics, been through the process before but wanted to buy from you because we enjoy Mutombo so much. He had done his homework as well, talking with others to narrow down our sale. My husband can be a tough negotiator, but Mutombo knows how to handle him and we’re thrilled with our 4 Runner! More

Inspection and tire rotation Very good as usual. Nick very good to work with. Very pleased with his knowledge and explaination of oil/service sticker. I am elderly and thought t Very good as usual. Nick very good to work with. Very pleased with his knowledge and explaination of oil/service sticker. I am elderly and thought the sticker was to tell me of oil change not realizing it was for tire rotation. Due to the soft tires now being used, they need to be rotated more often. I had no idea. Good explaination for this elderly lady. More

Good feeling disappointed to find that Tyler has left. I love his love for the highlander.I did have a nice visit with Michael was also informative of the vehicle disappointed to find that Tyler has left. I love his love for the highlander.I did have a nice visit with Michael was also informative of the vehicles. More

Prompt and friendly Scheduled a General Service and was told it would be about an hour. Service rep told me the Bays were full but they would do their best to get me i Scheduled a General Service and was told it would be about an hour. Service rep told me the Bays were full but they would do their best to get me in and out as promised . Their service was prompt and within an hour as promised! Love the waiting area , well stocked with complementary coffee , snack and gotta love the popcorn! More

Professional, friendly, and accommodating! We bought our second vehicle from Berlin City last week (leasing a new vehicle this time; we bought a used car last time). We couldn't have been happi We bought our second vehicle from Berlin City last week (leasing a new vehicle this time; we bought a used car last time). We couldn't have been happier with our salesman, Mike Profenno, who answered all of our questions, anticipated our needs, and walked us through a no-pressure review of options, and ultimately a purchase. Everyone on the Berlin City team is a professional - friendly and accommodating. They worked the numbers for our purchase and our trade-in just a little bit so we could afford the vehicle we wanted. All in all, a very positive experience - and we're delighted with our new Highlander! More

great we have always had a good experience at toyota whenever we bring our car in for service. service is always done quickly and accurately to our knowle we have always had a good experience at toyota whenever we bring our car in for service. service is always done quickly and accurately to our knowledge. More

courteous and timely Jeff the service manager was on top of my problem the whole time. He was courteous and directly answered any questions I had. I'll be back when I need Jeff the service manager was on top of my problem the whole time. He was courteous and directly answered any questions I had. I'll be back when I need service again. More

Great Experience! If you need a car or truck go to Berlin City Portland! Terrific service. Great people. I've been going here ten years and will never go to another If you need a car or truck go to Berlin City Portland! Terrific service. Great people. I've been going here ten years and will never go to another dealer! More

Service visit I always receive the best service at Berlin City. Jeff Bishop was extremely helpful in getting me back to my job on time and I was able to get my app I always receive the best service at Berlin City. Jeff Bishop was extremely helpful in getting me back to my job on time and I was able to get my appointment quickly as well. I also purchased the Pre-paid oil change which will save me money. More