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Berlin City Toyota of Portland

Portland, ME

4.0
1,140 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps. The easy way is a philosophy of doing business that finds a way to satisfy each and every customer. It’s the highest level of service. It means no hassles of any kind. It’s a way to make a connection to the community by saying, “we’re all neighbors, and we’re here to make life easier.” Visit us today, and experience the Easy way to buy a vehicle.
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191 Riverside Street

Portland, ME

04103

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Showing 1,140 reviews

May 15, 2018

Every one at Berlin City is very helpful. I have been taking my car there since I bought it and always get great service and very courteous and helpful employees. I also appreciate their hone More

by Ruth
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Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bishop, Derrick Fogg, Jared Grant
May 15, 2018

Best Experience I've Had Dominick and Matt were extremely helpful, got me the price and package I desired. Facility is clean, bright, centrally located. Easiest most enjoyable More

by Jennifer Sweeney
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Recommend Dealer
Yes
Employees Worked With
Dominick , Matt Almy
May 15, 2018

Always excellent. Professional, informative, prompt service every time has been my experience. Any opinions about any aspect of my Toyota Highlander offered by any of t More

by lawman
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Recommend Dealer
Yes
Employees Worked With
Harold Blaney
May 14, 2018

Satisfied Service Experience My Tundra needed a Bilstein shock replaced. The warranty had just expired within three weeks but Berlin City replaced the shock at no cost to me. More

by sauersohn
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Recommend Dealer
Yes
Employees Worked With
Nick Ramsdell
May 14, 2018

15,000 mile check up I was extremely happy with the service and customer service I received when I brought my car in for service. I dealt with a couple of people, but ho More

by gizmomax2!
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Eric Mendoza
May 12, 2018

Great customer service Hi-Matt is My go to for buying new cars here on out. Thank you for all of your help. Thanks again! Cheers Craig Ashman More

by Cashman
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Matt Almy
May 12, 2018

rear hatch problem with lodged bag my visit was for a bag lodged in the lock on rear hatch door. I wish I could give you the employees names but I can't. They had me in and out in les More

by nancy@gene
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Recommend Dealer
Yes
Employees Worked With
Paul Allard
May 12, 2018

Good Overall exprerience Diane Fortin, did a great job communicating throughout the process. I had my frame coated on a tundra recall. They got me in an out. More

by huetis
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Fortin
May 11, 2018

Great service, minimal wait time, awesome services advisor I always receive the best customer service at Berlin City. My service advisor, Harold is soooo customer focused. I was in/out in a jiff!! More

by dhills1
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blaney
May 11, 2018

Recall Visit Great communication & processing. Shuttle got me to and from the dealership pronto. They noticed our inspection was due May 1st and took care of that More

by mayaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, and Bob the shuttle driver.
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