Berlin City Toyota of Portland

Quick, Easy A definite 5 Because every thing was done very quickly and professionally, The Price was very right and my trade was fair. Financing was great (Lower than any bank Because every thing was done very quickly and professionally, The Price was very right and my trade was fair. Financing was great (Lower than any bank including my mortgage back which really surprised me) I knew what I wanted, the price I needed and the trade-in value to make it all work and you were able to do that. More

Great service Advisor thank you Eric Ellery The Service Advisor Eric Ellery a really nice guy and he was a really helpful and make me feel happy and the service to my car was great thank you Eri The Service Advisor Eric Ellery a really nice guy and he was a really helpful and make me feel happy and the service to my car was great thank you Eric More

Great service We own 3 Toyota’s and we use Berlin City for all of our service. Diane Fortin is the best. She gives an accurate description of what needs to be don We own 3 Toyota’s and we use Berlin City for all of our service. Diane Fortin is the best. She gives an accurate description of what needs to be done and works with you to meet your schedule and budget. We will continue to use her and recommend her to everyone. More

Routine Services The appointment was relatively easy to schedule online and my car was taken promptly when I arrived. The service greeter immediately noticed that one The appointment was relatively easy to schedule online and my car was taken promptly when I arrived. The service greeter immediately noticed that one of my taillights was out, so I was grateful for her observation. I scheduled a State Inspection, oil change, tire rotation and balance, and a four-wheel alignment. The services were completed as expected, albeit taking two and a half hours. My only disappointment was that the car was not washed, as expected (which affected my rating on Customer Service - the rating had nothing to do with the Service Rep). As I was checking out (and very ready to leave), the service rep offered to wash it by hand, but I declined. This was not the first time the equipment was down. I would have liked the car washed, but had to leave as it was already after 4:00pm. More

quick, efficient and friendly The appointment was easy to schedule online, there was no wait time when I got to the dealership. Everyone was very professional and friendly, and the The appointment was easy to schedule online, there was no wait time when I got to the dealership. Everyone was very professional and friendly, and the work was completed on time. Thank you! More

High quality transaction Very satisfactory visit. Felt comfortable with all aspects of turning in leased car and leasing another one. Sales manager, Tim Brown; sales associat Very satisfactory visit. Felt comfortable with all aspects of turning in leased car and leasing another one. Sales manager, Tim Brown; sales associate, Peter Thibault and finance manager, Mr. Ross were all competent and easy to work with. More

Amazing Experience Upon entering the dealership we found a salesperson, told them what we were looking for and was test driving the vehicle we wanted within minutes. Our Upon entering the dealership we found a salesperson, told them what we were looking for and was test driving the vehicle we wanted within minutes. Our sales person was Mark, he was amazing with our 3 children through the entire experience, including them during conversations but in a kid friendly way. He always gave his attention to both my husband and I as the buyers but also to our kids, which speaks volumes when it comes to car shopping with 3 kids in tow. When it came to paperwork, Cliff was great, he was fast friendly and courteous, not to mention having 3 kids in his office during all the signing. We have purchased a few vehicles at other dealerships, this experience by far was amazing! More

Great experience! Everyone here is so friendly, welcoming and helpful! As soon as I walked in I was kindly greeted and helped right away. They are quick and efficient! Everyone here is so friendly, welcoming and helpful! As soon as I walked in I was kindly greeted and helped right away. They are quick and efficient! I wouldn't recommend going anywhere else. More

A happy customer I'm very happy with Berlin City Service Dept. Jeff Bishop kept me informed from start to finish. I would recommend them to anyone. I will be back. I'm very happy with Berlin City Service Dept. Jeff Bishop kept me informed from start to finish. I would recommend them to anyone. I will be back. More

Courteous, respectful sewrvice I bought the car 2015 camry at berlin City and have tried to keep up with the scheduled maint. It's always ready on time and have dealt with courteou I bought the car 2015 camry at berlin City and have tried to keep up with the scheduled maint. It's always ready on time and have dealt with courteous respectful consultants. More