Berlin City Toyota of Portland

quick and easy Knew what I wanted and the process went smoothly. overall it was quick as it can be and Mike Profenno lead a very easy process. He was great. Knew what I wanted and the process went smoothly. overall it was quick as it can be and Mike Profenno lead a very easy process. He was great. More

My new sticker I scheduled my appointment for a new inspection sticker on line. When I arrived, there was very little wait to get my service started. Everything wa I scheduled my appointment for a new inspection sticker on line. When I arrived, there was very little wait to get my service started. Everything was taken care of quickly while I waited, even though there were some problems that had to be taken care of in order to pass inspection. Everyone was very thorough and helpful. More

Inspection and 5000 mile checkup. Quick service with professional employees. Well informed and knowledgeable people. Well done. Timing was conveyed to me and any issues were brought to Quick service with professional employees. Well informed and knowledgeable people. Well done. Timing was conveyed to me and any issues were brought to my attention quickly. More

Quick, helpful, resourseful Nick and Bill saved the day. I was able to reach Nick about a self inflicted injury I did to my Prius. I had moneyed with the Orange hybrid policies Nick and Bill saved the day. I was able to reach Nick about a self inflicted injury I did to my Prius. I had moneyed with the Orange hybrid policies in the back tire compartment of the car. Nick knolegeably got me to bring my Prius in, in spite of the lateness of the hour. It was almost 3 and the technicians were leaving at 5. There was a possibility that they could do a quick fix. Triple A was really good too, in getting this job done. When we got the prius there on the tow truck at 4:30-4:40 Nick was there and ready to go. A few minutes later Nick and Bill met us out back and provided efficiently the fix. What a relief. I had been thinking about renting a car for work, but now everything was back to normal. Thanks Berlin Toyata, especially Nick and Bill! Steve Harris More

my review I got in at the time of my appointment the time I spent there was minimum the waiting room was clean and comfortable Derek was pleasant and courte I got in at the time of my appointment the time I spent there was minimum the waiting room was clean and comfortable Derek was pleasant and courteous More

Great Service The team did my 35,000 mile check-up and fixed my windshield wipers beautifully. Staff are helpful and kind. It's a very busy place and they handle c The team did my 35,000 mile check-up and fixed my windshield wipers beautifully. Staff are helpful and kind. It's a very busy place and they handle customers efficiently and with care. They are a great team! More

New Car Purchase I think most people dread buying/leasing a new car. However, this was one of the best experiences I have ever had. I was able to do everything over I think most people dread buying/leasing a new car. However, this was one of the best experiences I have ever had. I was able to do everything over the internet, and then just went in to test drive the vehicle I had selected and sign the papers. So EASY! They stand by their motto. More

new car purchase The final results were all satisfactory, although the negotiating process had some misunderstandings and a few heated moments..The trade did conclude The final results were all satisfactory, although the negotiating process had some misunderstandings and a few heated moments..The trade did conclude with smiles and handshakes ! More

Emergency care 300 miles from home We were driving up to Portland for a wedding when we were rear-ended in a hit-and-run accident in Mass. We limped into Portland with our 2017 Prius. W We were driving up to Portland for a wedding when we were rear-ended in a hit-and-run accident in Mass. We limped into Portland with our 2017 Prius. We were treated as long-lost friends on the Friday before Memorial Day Weekend when the dealership was absolutely slammed with work. Nonetheless, they eagerly and graciously helped us and even provided a shuttle ride (with restaurant recommendations, along with some some tour-guide narrative) back to the Portland Old Port so we could walk around while they fixed the car (as best could be done to get it road-worthy), which they finished a full 5 hours before promised. Remarkable. THANKS !!! More

Smooth transaction Matt Melanie and chad provided a great no pressure experience. They went out of their way to get me what I wanted in a fast professional manner. I ha Matt Melanie and chad provided a great no pressure experience. They went out of their way to get me what I wanted in a fast professional manner. I have bought several trucks and cars from the Berlin city team and always feel like they pay close attention to make sure you leave happy and stress free More